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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,558 reviews

February 23, 2025

Fast and professional service with professional staffs results a satisfied customer. Like Toyota Richardson and so on. More

by habib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Feb 25, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast and professional experience with our staff. Our team is dedicated to providing excellent service, and we’re happy to know that it resulted in a satisfied customer. We look forward to assisting you again in the future!

February 23, 2025

Marco is awesome, but the mechanics are okay because I have to bring my car back after I get it repaired on some issues, that's the only problem that I have More

by milford.ingram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service mechanics
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Feb 26, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're happy to hear that Marco provided great service. We apologize for the inconvenience regarding the mechanics and the need to bring your car back for further repairs. We take this matter seriously and would love to assist you in resolving this. Please reach out to Maria Arenas at marenas@vtaig.com so we can make sure everything is taken care of to your satisfaction.

February 21, 2025

Everyone is friendly and knowledgeable We like that Beth Ann keeps us informed every strep. She takes care of us also, which we appreciate. More

by cmihlhauser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Ann
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Feb 24, 2025 -

Toyota of Richardson responded

Thank you for your kind review! We're so glad to hear that everyone was friendly and knowledgeable, and that Beth Ann kept you informed throughout the process. We always strive to provide excellent service, and it’s great to know that Beth Ann's attention to detail made your experience even better. We truly appreciate your feedback and look forward to continuing to take care of you in the future.

February 18, 2025

Service Coordinator Lee was great. He is helpful in explaining what would be done and time fra E . More

by Lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Toyota of Richardson responded

We're thrilled to hear about your positive experience with Lee! Our team strives to provide clear communication and excellent service. Thank you for sharing your feedback!

February 16, 2025

Arron was very informative and professional I would recommend him to all of my friends and family More

by audiesteele76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Feb 18, 2025 -

Toyota of Richardson responded

Thank you! We're thrilled to hear that Arron provided you with such great service. Your recommendation means a lot to us, and we’re glad you had a positive experience. Looking forward to serving you and your friends and family again!

February 16, 2025

Always satisfied with the work done by the service department at Toyota of Richardson. A very capable service department. More

by Jrwhit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Toyota of Richardson responded

Thanks! We're thrilled to hear you're consistently satisfied with our service department. Our team works hard to provide top-notch care, and your feedback means a lot. We look forward to serving you again!

February 16, 2025

Professional staff with Exemplary service and very knowledgeable Lee was in assisting with my vehicle service. Thank you More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Toyota of Richardson responded

Thank you, Wilson! We’re thrilled to hear you had a great experience with Lee. Our team always strives to provide top-notch service, and your feedback means a lot to us. We look forward to seeing you again soon!

February 15, 2025

Patrick was extremely helpful and informative about what options were available to me during my service appointment. He has an excellent customer-focused approach and was very personable. I had an unexpecte More

by Pdieckmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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Feb 18, 2025 -

Toyota of Richardson responded

We’re thrilled to hear about your experience with Patrick! His dedication to providing top-notch service truly makes a difference. Thank you for spreading the word to your friends—we can’t wait to welcome them! Your support means a lot to us!

February 12, 2025

It was easy to make an appointment and work was completed quickly. Everyone was very helpful More

by Shedd
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Toyota of Richardson responded

We're thrilled to hear you had such a smooth and efficient experience! Our team works hard to provide top-notch service, so we're happy to hear it resonated with you.

February 12, 2025

Quick as it can be Courteous Clean and easy to talk to Only thing is kinda pricey More

by Progchuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot name young guy with beard
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Feb 13, 2025 -

Toyota of Richardson responded

Wow, thanks for the awesome review! We're thrilled you found our service quick, courteous, and easy to understand. We appreciate you highlighting the cleanliness of our operation too – it's something we take pride in. We also hear you on the price point; we strive to provide top-notch service and quality that justifies the investment.

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