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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,592 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,592 reviews

March 21, 2025

Toyota of Richardson always provides excellent customer service and actually listens! Keep up the great work there and thanks for having such awesome advisor reps such as Lee, Benito, and Marco, y’all rock More

by Richard S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito and Marco
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Mar 24, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Lee, Benito, and Marco provided you with excellent service. Our team takes pride in truly listening to our customers and ensuring a great experience. We appreciate your support and look forward to serving you again!

March 19, 2025

Lee was awesome at cooperatively working with me to get approval and payment from an after market car warranty service! More

by zzz3809
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2025 -

Toyota of Richardson responded

We're glad to hear that Lee was able to work cooperatively with you to get approval and payment from your aftermarket car warranty service. Providing smooth and effective service is always our goal. Thank you for sharing your positive experience!

March 17, 2025

Good service . First time visiting this service center They did good . They service advisor really help me More

by Ajax George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're so glad to hear that your first visit to our service center went well and that our service advisor was able to assist you. We truly appreciate your trust and look forward to helping you again in the future!

March 17, 2025

Good service advisors. Oliver and Benitto the best. Disappointed with 3% service charge for credit card payment More

by winson_1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najeta
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Mar 18, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that Oliver and Benito provided you with great service. We also appreciate you sharing your concern about the 3% service charge for credit card payments. We'll certainly take your feedback into consideration as we continuously work to improve our processes. Thanks again for your review, and we look forward to serving you in the future!

March 15, 2025

Quick processing and on time expectations for when the work is done. Don’t really see any issues while I was there. More

by phanjohn288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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Mar 18, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're happy to hear the process was quick and met your expectations. We appreciate your feedback and look forward to serving you again in the future!

March 12, 2025

The service was excellent and the agent was doing his job properly.Also the timing was good. More

by Mohsen Alasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that the service was excellent and that your agent took great care in handling everything properly. We're also happy the timing worked out well for you. We appreciate your feedback and look forward to assisting you again soon!

March 11, 2025

Today I took my Rave4 for servicing overall experience was excellent. Happy to be part of Toyota family. More

by umesh.thapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alexander
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Mar 12, 2025 -

Toyota of Richardson responded

Thank you for sharing your positive experience with your RAV4 service. We are thrilled to have you as part of the Toyota family and look forward to serving you again in the future.

March 11, 2025

Wonderful service. Brandon is the best service advisor. They make it an easy experience and explain everything More

by judy.hostler1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Mar 12, 2025 -

Toyota of Richardson responded

We're thrilled to hear about your positive experience with Brandon. Our team strives to make every visit seamless and informative. Your feedback means a lot to us!

March 09, 2025

They are very kind ,efficient and prompt. I give them 100%.I therefore recommend them More

by kolawolelantoluremi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald, Alex they are both amazing.They deserve a lot of stars.
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Mar 10, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re so happy to hear that you had such a positive experience with our team. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to serving you again in the future!

March 09, 2025

Everything was good on time for the appointment, the service was excellent, kept up the good work! More

by Josemoraga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Toyota of Richardson responded

Thank you for your positive feedback! We're glad to hear that everything went smoothly and that you received excellent service. We truly appreciate your kind words and will continue to work hard to maintain the high level of service you expect. We look forward to serving you again!

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