Toyota of Richardson

The best car buying experiences I have ever had fast friendly and Robert is amazing I will definitely recommend him to my friends friendly and Robert is amazing I will definitely recommend him to my friends More

Robert was great from start to ongoing! I sent a note of interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He e interest on a vehicle to a car site, and they got back to me right away. I spoke with Robert about additional fees, and he was 100% transparent. He even made a detailed video of the car for me, because I live so far away. It was in great shape when I drove it, and we made a deal. The closing went smoothly, no high pressure tactics for add-ons, had it that afternoon! There had been a very minor issue with the vehicle, which he had addressed as promised for me, by the time I picked it up the next day. Highly recommended! More

Reached out about three different vehicles in the last 10 days. Nobody called, nobody responded, was told someone would be in touch shortly. I wanted to know price before walking into the dealership, not days. Nobody called, nobody responded, was told someone would be in touch shortly. I wanted to know price before walking into the dealership, not interested in playing games in this car market. But nobody from Toyota of Richardson took the time to contact me or even followup. Shame on you and glad it didn't work out. More

Robert Bauer is a strong fit for vehicle sales (pre-owned/new) Highly recommend! Cheers. (pre-owned/new) Highly recommend! Cheers. More

I said plenty to the service manager and how after buying four vehicles and their lack of customer service I’ll never purchase from them again. Your team member Greg is probably the worse person I have dealt four vehicles and their lack of customer service I’ll never purchase from them again. Your team member Greg is probably the worse person I have dealt with in over 10 years as a customer More

They provide a lousy and unreliable service, we confidently took our truck to ensure the condition of the tires and they told us according to the scale that it was at 6, the confident tires were ro confidently took our truck to ensure the condition of the tires and they told us according to the scale that it was at 6, the confident tires were rolling the car and he felt uncomfortable. We took it to Toyota Rockwall on the second day. Examination of the rubbers in front of our eyes and the rubbers were on scale 2 no 6 as they had told us 2 days before so please be aware of the workers they hire because they deal with people and one trusts you for believing them serious and responsible and it turns out I do not live in Richardson and I prefer to go 45 to Toyota Rockwall that there is attention, responsibility, transparency and dedication. More

Robert Bauer did a great job getting us cost and finance information as well as pics/videos of cars before we came into the dealership. Convinced us to drive past dozens of other dealerships to get to Toy information as well as pics/videos of cars before we came into the dealership. Convinced us to drive past dozens of other dealerships to get to Toyota Richardson. Salesman Christian is a good sales person. Got us what we wanted and worked with us on the numbers .. made us feel like we got a good product and good value. Sayed in the finance department was knowledgeable and efficient to get us out quickly. Dealership did a great job getting the car detail expedited. More

Toyota of Richardson made my car buying experience painless and efficient. Highly recommend this dealership to anyone shopping for a new vehicle! Best experience i’ve had in years. painless and efficient. Highly recommend this dealership to anyone shopping for a new vehicle! Best experience i’ve had in years. More

Robert and Zach were great! They explained my options worked with me find what I was looking for and kept me in my budget. worked with me find what I was looking for and kept me in my budget. More