Toyota of Richardson

Robert was wonderful to work with. It is obvious in his care for the customer that he has been at this for awhile. He was knowledgeable and thorough and just an overall delight to work with. I knew we were care for the customer that he has been at this for awhile. He was knowledgeable and thorough and just an overall delight to work with. I knew we were well taken care of and got the best deal we could. His attention to detail made the process easy and I walked away with the car I have always wanted!! I highly recommend using Robert for all your car buying needs! More

If I could give less than one star I certainly would. You don’t try to sell 1 vehicle to 2 people at the same time and say whoever gets the paperwork done first gets the car. You also don’t make undercut re don’t try to sell 1 vehicle to 2 people at the same time and say whoever gets the paperwork done first gets the car. You also don’t make undercut remarks when a customer states that they want the extended warranty on a vehicle. Lastly, you don’t hand a customer back their keys and indicated that they go find their car after the deal didn’t work out and tell them that they are crazy. Yes, this all actually happened. I will NEVER refer anyone to this dealership. We went the very next day, to another dealership, and was treated like a customer should be treated. They were even floored when we told them what happened. I ended up with an SUV that I absolutely love and they will get all the referrals from me! These people at Toyota of Richardson need extensive training on how to treat and talk to customers. More

I had a great expirence! Every question was answered. Never was there a rude moment. Fast and easy! Defently would recommend. They have nice cars Never was there a rude moment. Fast and easy! Defently would recommend. They have nice cars More

So let me just say I was super stressed out and Robert and the Toyota of Richardson completely fixed the car buying process for me. They made it easy and quick and also super stress free. They worked arou and the Toyota of Richardson completely fixed the car buying process for me. They made it easy and quick and also super stress free. They worked around my needs and wants and got me the car I wanted! Call and ask for Robert, you’ll be in the best hands! More

Absolute pleasure working with Robert ! Anyone going to purchase a car needs to talk to this man. He knows what he’s talking about and will only recommend the best . purchase a car needs to talk to this man. He knows what he’s talking about and will only recommend the best . More

Robert was very helpful and patient and answered all my questions with me as I buying my first vehicle! I would definitely recommend this dealership. questions with me as I buying my first vehicle! I would definitely recommend this dealership. More

Richardson Toyota The place where I always satisfied with 5 stars service no matter. This time Mr. Robert help me out for my car with my budget. Thank you for that. This is my 3 rd car that from Toyota. Hig 5 stars service no matter. This time Mr. Robert help me out for my car with my budget. Thank you for that. This is my 3 rd car that from Toyota. Highly recommended of Richardson Toyota. More

Robert Alicea treated me with respect the moment I walked in the door and for that alone, I knew the reviews I had previously read about him were accurate. I appreciated his professionalism with an added tou in the door and for that alone, I knew the reviews I had previously read about him were accurate. I appreciated his professionalism with an added touch of genuineness. As a customer, that is very important to me because I could have purchased a vehicle from anywhere. If you are in the market, give him a call. Thanks again Robert. 5 star all the way. More

Robert didn’t pressure us and gave us all the information that we asked. He was very friendly and fast. We will come back for sure. that we asked. He was very friendly and fast. We will come back for sure. More

Robert was great to deal with when purchasing out used car for my daughter. The dealership however has organizational issues - multiple calls regarding the same discussion with multiple people back to bac car for my daughter. The dealership however has organizational issues - multiple calls regarding the same discussion with multiple people back to back. More