Toyota of Richardson

We bought a 2021 Toyota Highlander from Hector Santiago at Toyoata of Richardson. Hector made the whole experience so smooth and enjoyable. Whenever we are in need of another new car we will definitely be at Toyoata of Richardson. Hector made the whole experience so smooth and enjoyable. Whenever we are in need of another new car we will definitely be going back to see him and highly recommend him to anyone that is in the market for a new car! More

My first impression of Toyota of Richardson has been 0/5 stars; the used sales manager was extremely disrespectful & my time and money were not valued AT ALL. I messaged in on the "text message" feature and stars; the used sales manager was extremely disrespectful & my time and money were not valued AT ALL. I messaged in on the "text message" feature and was connected to a sales person (KB), to whom I showed interest in a used vehicle on their lot. I let them know that I was 2.5 hours away & work a full time job, but if I liked it, I would come in for a test drive. They scheduled an appointment for me to come test drive and I was told to ask for KB. We drove in that night (& had to put in $60 worth of gas for this drive), when we arrived for my appointment, KB was not there. The used sales manager (Derrell Pinnock) said he could help, and saw my appointment come up. He left to go find the keys to the car and came back empty handed. He left once again to see if he could find them. Once he came back the second time, he insulted my low budget then tried to sell me something else. Once I asked if I could see the car I drove 2.5 hours to see, he replied with "Naahhhh, that's not going to happen, it might be in service or something. I don't know". We left and made it back home after 11:30 on a work night, without literally even setting my eyes on the car from a distance. I've called the general manager (Brad Clark), and he was supposed to be "finding" the car. I have not heard back in over 24 hours. So I guess this car was pushed off a cliff before my appointment?? I will update this review IF I ever hear back from Brad Clark. More

This was the second used vehicle I have purchased from Toyota of Richardson. Theo was a very courteous salesperson. The entire ordeal wasn’t something I was looking forward to, but it was great and no o Toyota of Richardson. Theo was a very courteous salesperson. The entire ordeal wasn’t something I was looking forward to, but it was great and no one was pushy. This dealership is further from me than several others. However, they had a great selection to choose from and better prices. I would buy from Toyota of Richardson again. Thanks, T.S. More

Jewel very personable and a wonderful salesperson. He was very attentive and helpful in matching me with the perfect Camry XSE. High recommend Jewel to find your dream vehicle! very attentive and helpful in matching me with the perfect Camry XSE. High recommend Jewel to find your dream vehicle! More

Great people who do there best to put you in a great vehicle. Thanks to everyone that helped us out. Great second purchase from dealer. vehicle. Thanks to everyone that helped us out. Great second purchase from dealer. More

Theo was awesome and is a man of his word. He honored the complimentary oil change even I had misplaced mine. Thanks again for your help Theo! the complimentary oil change even I had misplaced mine. Thanks again for your help Theo! More

Robert is a over the top dealer very friendly & knowledgeable. He made me feel comfortable purchasing my vehicle,I felt no pressure on purchasing. Thanks knowledgeable. He made me feel comfortable purchasing my vehicle,I felt no pressure on purchasing. Thanks More

Just bought a 2021 TRD SPORT 4x4 from Robert. Hands down the best experience buying a car. It didn’t take too long, he was very accommodating to me. Very informative and helpful through the entire process. the best experience buying a car. It didn’t take too long, he was very accommodating to me. Very informative and helpful through the entire process. Robert is definitely not the stereotypical car salesman he cares about the people he’s helping and makes it as easy as possible. I would absolutely recommend Robert alicea as a salesman(&TOR) to my friends and family!! More

Purchased a Honda Accord for my son Robert was great to Purchased a Honda Accord for my son Robert was great to work with Wasn’t pushy like most cars salesman are If you want a car go see Robert Al Purchased a Honda Accord for my son Robert was great to work with Wasn’t pushy like most cars salesman are If you want a car go see Robert Alicea he’s the man More

If you are looking for a car please visit Toyota of Richardson and ask for Robert Alicea He will find the car you and the best service Richardson and ask for Robert Alicea He will find the car you and the best service More