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Toyota of Richardson

Richardson, TX

4.8
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,562 reviews

October 08, 2020

Everyone here was great and i had such a great experience. Hector was the best. Very friendly, fun to work with, and went out of his way to ensure i got the car that i wanted. Will definitely reco More

by Jessrivera23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Oct 09, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

October 03, 2020

Cody was great! So attentive and excellent follow up! Delivered on what he promised and Toyota of Richardson executed perfectly! We love our new truck! More

by Fourmemis
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Tunstall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

October 03, 2020

Tracy Brown is the best. He’s helped me time and time again get into the vehicle I needed when I needed it. He makes the process very easy. More

by LHolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Brown, Nick Williams
Oct 05, 2020 -

Toyota of Richardson responded

Thank you, Holt! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Brandi Binkley, Customer Loyalty Manager

October 02, 2020

BEWARE ***'The sales representative lied to me ****The BEWARE ***' The sales representative lied to me **** The service representative lied to me **** Sales representative only gave me one key and state More

by Ms Mary
Customer Service
Recommend Dealer
No
Employees Worked With
Lee Schuster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Brown
Oct 05, 2020 -

Toyota of Richardson responded

Hi Ms. Mary. We are so sorry this happened to you. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your situation and see what we can do to make this right for you. Please contact me, Brandi Binkley, at Bbinkley@vtaig.com, so we can discuss further.

October 02, 2020

My husband and I had a great experience at Toyota of Richardson. The staff was very nice and super helpful. Drove off in a 2021 4 runner. More

by twirly62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 29, 2020

Toyota of Richardson (used) has competitively priced vehicles and Robert made the buying process an ease. He was upfront, friendly, and easy to work with. Thank you Robert! More

by A.Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

September 28, 2020

Great knowledge and honest advice. We purchased two cars and we are extremely happy with the service! I could tell from the get go he wanted to make sure we were confident in our decision to buy the vehicle More

by Veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Toyota of Richardson responded

Thank you, Veronica. I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 25, 2020

Theo was very helpful and knowledgeable about the vehicle and the available market. Theo made the experience Hassel free and made sure I understood the process and informed me of each step and expectations. More

by xomikronx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

September 22, 2020

The team was amazing and helped us out beyond words. Sean, Brandi, and Nick were extremely helpful and made the whole car buying experience worth it! More

by Dylan Strickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Binkley, Nick Williams, Sean Russell
Sep 22, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

September 22, 2020

I visited several dealerships over the last few days and this was the best experience, by far. Juan was so personable, professional & a pleasure to work with. Thanks to Juan, I finally decided to purchase a More

by Joni.kolar92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Fernandez
Sep 23, 2020 -

Toyota of Richardson responded

Thank you, Joni! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Brandi Binkley, Customer Loyalty Manager

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