Toyota of Richardson

Toyota of Richardson ran my credit 8 times without my permission! The General manager said he call me back with a reason why but never did. Now I’m afraid of letting anyone run my credit. I have reached permission! The General manager said he call me back with a reason why but never did. Now I’m afraid of letting anyone run my credit. I have reached out to the Toyota Head quarters and waiting on a call back. Next email will be to the BBB. More

Wow! What awesome experience at Toyota Of Richardson. Everyone was so kind and nice. I was immediately greeted by Tracy when I pulled up who was very knowledgeable, professional and friendly. This guy we Everyone was so kind and nice. I was immediately greeted by Tracy when I pulled up who was very knowledgeable, professional and friendly. This guy went above and beyond by doing his due diligence in helping me to find my dream vehicle. He was thorough and educated me throughout the entire process. I would also like to thank Derrell and the rest of the crew for ensuring i have a great experience. This is what exceptional customer service should represent. Thank you all for your help..Keep up the Great Work!! More

I have always had extraordinary service! The service team are friendly and efficient! I've always had a great experience. They have a shuttle service which takes you home if you dont want to stay and they pi are friendly and efficient! I've always had a great experience. They have a shuttle service which takes you home if you dont want to stay and they pick you up when your car is ready! More

Excellent service at Toyota of Richardson. I always request Brandon Phillips as my service tech. He is thorough and helpful. My wait time is never more than stated and usually shorter. request Brandon Phillips as my service tech. He is thorough and helpful. My wait time is never more than stated and usually shorter. More

Tracy will do what is best for the customer. He will put in the work and his work ethic is stellar. When I asked him to check the XLE and leather he physically checked and sent me video. Every other salespe in the work and his work ethic is stellar. When I asked him to check the XLE and leather he physically checked and sent me video. Every other salesperson at every other dealership would only look it up on the computer and half of them were wrong. He is not afraid to work for your business! I will be back to see him again for my next car! He is a phenomenal guy! He got us a great price and puts customers first! He will take care of you! More

Hector is exceptional, he went above and beyond expectations Hector's knowledge and willingness to make sure I got the vehicle I wanted should be the same attitude with any salesman! Thank you Hector! Hector's knowledge and willingness to make sure I got the vehicle I wanted should be the same attitude with any salesman! Thank you Hector! More

Toyota of Richardson Texas is an excellent dealership. I’ve done business with them for many years. This visit was to repair the rear bumper and the rear tail light on the driver’s side on my 2006 Scion x I’ve done business with them for many years. This visit was to repair the rear bumper and the rear tail light on the driver’s side on my 2006 Scion xB. They did an excellent job. I want to particularly thank agent Hillary Carr for handing my service. I will recommend them to anyone I know who needs car repair. More

Very satisfied with my service advisor Doug. He was able to take care of my concerns and updated me on my recall. Fast service too! to take care of my concerns and updated me on my recall. Fast service too! More

Took my car to Toyota Richardson for a checkup and repair on a tire. Pulled up didn’t have to wait, got a shuttle, call when my car was ready with an explanation of what was done. Great job guys. on a tire. Pulled up didn’t have to wait, got a shuttle, call when my car was ready with an explanation of what was done. Great job guys. More

Great experiance Saad Hatouqa was my salesman, He listened to what i need and put me on the car I needed. Definitely I recommend him. Thank you Saad Hatouqa was my salesman, He listened to what i need and put me on the car I needed. Definitely I recommend him. Thank you More