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Toyota of Richardson
Richardson, TX
2,596 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,596 reviews
March 12, 2020
They finished the job pretty quickly despite me being a walk-in. Their waiting area is comfortable and offer free guest wifi, coffee, and some snacks. Customers service is also really great walk-in. Their waiting area is comfortable and offer free guest wifi, coffee, and some snacks. Customers service is also really great More
by Anthony
Employees Worked With
Douglas Moran
March 12, 2020
Friendly and very knowledgeable, thank you Tracy for the excellent service. We love the new car and will definitely recommend this dealership. Thanks again Tracy the excellent service. We love the new car and will definitely recommend this dealership. Thanks again Tracy More
by chris002
March 11, 2020
Lee was very attentive and researched my past issue....He saw it through.... Very happy.. pray it solved the problem. If it did not, it was not from a lack of listening and trying. saw it through.... Very happy.. pray it solved the problem. If it did not, it was not from a lack of listening and trying. More
by sap-aggie
Employees Worked With
March 09, 2020
Customer centric! This is our 2nd vehicle from this dealer and will def work with Tracy Brown next time too! Make sure you check these folks out! dealer and will def work with Tracy Brown next time too! Make sure you check these folks out! More
by kingk1965
Employees Worked With
Tracy Brown
March 06, 2020
Good communication during my service and I was happy with the service and the final price. The service advisor was friendly and a good listener. the service and the final price. The service advisor was friendly and a good listener. More
by EFWitkow
Employees Worked With
March 06, 2020
I have been getting my car ready for trip and all the guys and girls have been an excellent job. Recommend Toyota of Richardson to everyone guys and girls have been an excellent job. Recommend Toyota of Richardson to everyone More
by cquez69
Employees Worked With
Other Employees :
In service department Stacy, Mathew, Vanessa
March 04, 2020
Great care given by Greg Cash.Very helpful. The service Great care given by Greg Cash. Very helpful. The service dept. did very good work, and even Katie the cashier was very good! Greg Cash deserves the Great care given by Greg Cash. Very helpful. The service dept. did very good work, and even Katie the cashier was very good! Greg Cash deserves the best ranking possible. More
by pjpaulson
March 04, 2020
Excellent experience. Easy to schedule. Fast service with very nice staff. If there was anything to improve it would be to have someone saying pull in here... There were a bunch of lost patrons in the parkin very nice staff. If there was anything to improve it would be to have someone saying pull in here... There were a bunch of lost patrons in the parking area. I had to park, walk in, ask, and drive back over to the bay I was already at 😂. Operator error yes! Just felt like there could be a sign that says, service pull to bay. 😉 Your staff is amazing and all seem to enjoy their job. That says a whole lot about a company in my book! I will be back for another great experience! More
by eepfirerescue911
Employees Worked With
Charles Brandon Marshall
February 29, 2020
Brandon was very helpful, communicated promptly, identified problem area with vehicle and corrected it; service department very clean as always; easy to pick up vehicle when work finished identified problem area with vehicle and corrected it; service department very clean as always; easy to pick up vehicle when work finished More
by Bill
Employees Worked With
Brandon Phillips
