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Toyota of Richardson
Richardson, TX
2,596 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,596 reviews
February 08, 2020
Robert was great. He got me in the Camry I’ve been hunting (we came from Oklahoma). He made sure that every detail was addressed and that everything was to our satisfaction. We’ve had bad experiences hunting (we came from Oklahoma). He made sure that every detail was addressed and that everything was to our satisfaction. We’ve had bad experiences in the past but Robert is one of the “good ones” out there. Go see him! More
by dbsooner09
Employees Worked With
February 08, 2020
The service department personnel were Courteous, professional and friendly. They got me in and out in thirty two Ana a half minutes. I think the value service was slow and could be a bottleneck duri professional and friendly. They got me in and out in thirty two Ana a half minutes. I think the value service was slow and could be a bottleneck during busy times this is a bad idea. More
by Harolds7
Employees Worked With
February 07, 2020
This dealership is the best place we ever been too, they fix all my car problems and I am currently satisfied with their work. Excellent. Toyota of Richardson fix all my car problems and I am currently satisfied with their work. Excellent. Toyota of Richardson More
by philipkphilip0
Employees Worked With
Other Employees :
Josh Akridge, Sean Russell, Ray Bellamine, Jonathan Glasscock
February 01, 2020
I have been very satisfied with the service for the 14 years I have been a customer there, and I expect to continue to be a customer in the future. years I have been a customer there, and I expect to continue to be a customer in the future. More
by Donna Kinsey
January 31, 2020
Knowledgeable, helpful, made it easy, treated us well Tracy is helpful, knowledgeable, and makes the process of buying a car go very smoothly. He listened to what we wanted and focused on getting us the Tracy is helpful, knowledgeable, and makes the process of buying a car go very smoothly. He listened to what we wanted and focused on getting us the car that was best for our needs. We recommend him. More
by Stringer
January 30, 2020
I had a great experience with the service depart, it was quick and painless! Kevin was awesome, I’d recommend this service department to everyone! quick and painless! Kevin was awesome, I’d recommend this service department to everyone! More
by oliviagmiller
Employees Worked With
Kevin!, Sean Russell
January 29, 2020
I have bee happy with Toyota of Richardson every step from my purchase through my first service. May change in future but very happy now. from my purchase through my first service. May change in future but very happy now. More
by Mudman
January 29, 2020
Brandon Marshall was an excellent service advisor and service was great. Very good and fast service. Will come again using the same advisor. Friendly and ver knowledgeable Did not and will Not use Lee service was great. Very good and fast service. Will come again using the same advisor. Friendly and ver knowledgeable Did not and will Not use Lee Shuster. Have used him once before and was happy with his attitude. More
by gloria
January 29, 2020
This was my first visit to the Service Department. The service managers explained the procedure for checking in and were appropriate with tone and instructions. The estimated time was 2X what I had been g service managers explained the procedure for checking in and were appropriate with tone and instructions. The estimated time was 2X what I had been given and then additional time was needed at the check out counter because the Internet was down and every credit card payment ha to be handled individually by calling the major credit card company for approval. I was impressed with everyone's patience - staff and customers- as staff tried to problem solve the situation. More
by hcohen52
January 24, 2020
Toyota of Richardson’s service department left a large door ding on my car (it even left a small dent). When I complained about it they said they would “investigate” and get back with me. Of course I neve door ding on my car (it even left a small dent). When I complained about it they said they would “investigate” and get back with me. Of course I never heard from them again. More
by Scott
Employees Worked With
Crystal
