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Toyota of Richardson
Richardson, TX
2,595 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,595 reviews
November 15, 2019
Friendly staff. The service advisor was very helpful. Took ownership of the vehicle diagnostics and provided timely feedback. Showed genuine concern for safety and gave step by step explanation of the di Took ownership of the vehicle diagnostics and provided timely feedback. Showed genuine concern for safety and gave step by step explanation of the diagnostics. Excellent customer service. Very satisfied with service provided More
by aniesom
Employees Worked With
Randi Gardner
November 15, 2019
Always a good experience every time I’m there! All aspects of the service are explained and any additional issues are always discussed prior to being performed. aspects of the service are explained and any additional issues are always discussed prior to being performed. More
by RedRaider
Employees Worked With
Kevin McGuire
November 15, 2019
Toyota of Richardson is the best! Great experience! Bought my last 3 cars at Toyota of Richardson and Highly recommend them. Bruce Donnelly is an outstanding salesperson and Nick Wil Great experience! Bought my last 3 cars at Toyota of Richardson and Highly recommend them. Bruce Donnelly is an outstanding salesperson and Nick Williams is a delight on the financial end! More
by pshea4
Employees Worked With
Nick Williams, Bruce Donnelly
November 15, 2019
Yes the service was excellent better than last time.need to promote more coupons on discounts.for service to much competition out there.everyone wants my Business to promote more coupons on discounts.for service to much competition out there.everyone wants my Business More
by arredondojoe17
Employees Worked With
November 15, 2019
We’ve been going here for over 10 years and find it meets our needs well . Staff is professional & helpful. We often wait for our car to be serviced, so that the comfort of the waiting areas is appreciated our needs well . Staff is professional & helpful. We often wait for our car to be serviced, so that the comfort of the waiting areas is appreciated as well as the coffee, cookies or donuts. More
by kathyleone
Employees Worked With
November 14, 2019
Contact Randy Penn for an honest car deal. Lee Schuster is the best in the service department for making sure the vehicle gets the attention needed. is the best in the service department for making sure the vehicle gets the attention needed. More
by exc_prgmr
November 14, 2019
Lee Schuster and his team always do an excellent job with my car. Lee greets me at my scheduled appointment time and explains what my car will need. It is always ready at the time I am expecting. my car. Lee greets me at my scheduled appointment time and explains what my car will need. It is always ready at the time I am expecting. More
by Kd2501
Employees Worked With
November 12, 2019
I am Very disappointed with this dealership. I called and left 2 messages, 1 for service manager, 1 with technician and also spoke with operator and she said someone would call me back? My concern was regard left 2 messages, 1 for service manager, 1 with technician and also spoke with operator and she said someone would call me back? My concern was regarding service 10/30:19 for oil change and tire rotation. Tires we not rotated? More
by klynrob1
Employees Worked With
November 11, 2019
Everyone worked very hard to make sure we were taken care of and had a great experience from start to finish I would recommend Toyota of Richardson. of and had a great experience from start to finish I would recommend Toyota of Richardson. More
by djbellamy
Employees Worked With
Luis,Mustafa , Ray Bellamine
November 11, 2019
Toyota of Richardson has been the best dealer I have used. We have 2 Toyotas that we purchased and serviced with them. Lee Schuster is the best service writer. I would highly recommend. used. We have 2 Toyotas that we purchased and serviced with them. Lee Schuster is the best service writer. I would highly recommend. More
by Mc
