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Toyota of Richardson
Richardson, TX
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,562 reviews
September 27, 2019
Super quick and super helpful I went in for a state inspection. It was my first time and I came in pretty confused, but Douglas Moran was really friendly and made the whole process I went in for a state inspection. It was my first time and I came in pretty confused, but Douglas Moran was really friendly and made the whole process comfortable and easy. It also took less than 15 minutes, and I was on my way! More
by Edgar F
Employees Worked With
Douglas Moran
September 27, 2019
Great experience Toyota at Richardson is one of the best dealer I have ever experienced. From the sales to finance all were very professional and helpful. I would come Toyota at Richardson is one of the best dealer I have ever experienced. From the sales to finance all were very professional and helpful. I would come back again More
by Asifkamal15
Employees Worked With
Teddy Xiong Lu and I don’t remember the finance person
September 27, 2019
25,000 check up Awesome job as always. Been going to this service place for 30 years! Wouldn’t go anywhere else! Lee’s service is always friendly and helpful! Awesome job as always. Been going to this service place for 30 years! Wouldn’t go anywhere else! Lee’s service is always friendly and helpful! More
by theaandp1
Employees Worked With
September 26, 2019
Great prompt service Service was prompt and all work performed as requested with no problems or issues. Wish that service personnel return driver seat to position owner le Service was prompt and all work performed as requested with no problems or issues. Wish that service personnel return driver seat to position owner left it. Same issue with backup mirror. More
by Dealer Review
Employees Worked With
September 25, 2019
Amazing service David Walc is an excellent service advisor. I know I can trust him with my car. He's worth driving 40 minutes to Toyota of Richardson, instead of goin David Walc is an excellent service advisor. I know I can trust him with my car. He's worth driving 40 minutes to Toyota of Richardson, instead of going to Toyota Plano, which is less than 5 miles away from me. I only trust David W because he won’t try and sell me unnecessary service. More
by Great service
Employees Worked With
David Walc
September 25, 2019
Speedy Rescue Your team took us in immediately when we had an emergency and finished lightyears ahead of expectations. My advisor was really nice and took care of u Your team took us in immediately when we had an emergency and finished lightyears ahead of expectations. My advisor was really nice and took care of us. More
by Audrey
Employees Worked With
Kevin McGuire
September 25, 2019
Dishonest Management - Beware BEWARE To everyone reading - I will no longer recommend Toyota of Richardson to any of my peers, colleagues, or anyone looking for a new car. After ma BEWARE To everyone reading - I will no longer recommend Toyota of Richardson to any of my peers, colleagues, or anyone looking for a new car. After management offered a FINAL price on one of their trucks, I took time off from work to go purchase the truck the next morning. And in route to the dealership of completing the deal, I am told from Bayron Posas (Sales Manager) that the Final Sales price was $1,000 too low, and they would no longer honor my deal at all, even had I arrived. No apologies were offered. If management did not like the offer they presented, then why as a customer am I being promised a price that cannot be fulfilled? Management is incredibly dishonest, no integrity, and did not care. Not to mention the amount of time wasted going to the dealership, negotiating, and taking the time off from work going back to the dealership to a complete a "deal" that was never going to be fulfilled. I will not consider purchasing any future car from Toyota of Richardson. More
by alessig
Employees Worked With
Bayron Posas
September 24, 2019
It was goodod It was excellent. I look forward to taking my two Prius’s to be serviced at Toyota in Richardson the next time it is required. Emilio Martinez It was excellent. I look forward to taking my two Prius’s to be serviced at Toyota in Richardson the next time it is required. Emilio Martinez More
by Emilio
Employees Worked With
September 23, 2019
Tire Replacement Overall it was a great experience. I went early to get my tire replaced and they attended me quickly. They also offered me some donuts and also patien Overall it was a great experience. I went early to get my tire replaced and they attended me quickly. They also offered me some donuts and also patiently waited for my car to be done. Overall the environment is friendly and is also very clean. I highly recommend it for anyone that has a Toyota vehicle! Thank you! More
by LeoMedina07
Employees Worked With
Doug and Erik
September 21, 2019
Lee was very professional, respectful, polite, understanding Excellent interpersonal skills , friendly, professional, informative, polite understanding and respectful . He knew exactly what my car needed and adv Excellent interpersonal skills , friendly, professional, informative, polite understanding and respectful . He knew exactly what my car needed and advised me accordingly. He supervised the service in a timely manner More
by Kemmy
Employees Worked With
