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Toyota of Richardson

Richardson, TX

4.8
2,855 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,855 reviews

June 26, 2020

Super NICE, love my car!!! Would definitely recommend this dealership!! My salesman was knowledgeable about the cars and really nice I looked at 2 before I found THE ONE because More

by Happi10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Brown
Jun 29, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

June 26, 2020

I visited this particular store recently, and had strong feeling about buying specific car for my family. They didn’t have the model I wanted so Help me find a better and more sufficient vehicle :) . They’r More

by Sam trout
Recommend Dealer
Yes
Employees Worked With
Derrell Pinnock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Obazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

June 26, 2020

I had a pleasant experience here from the moment I walked in the service provided was impeccable definitely pleased with this store and I absolutely love my car More

by SL.Smith
Recommend Dealer
Yes
Employees Worked With
Derrell Pinnock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Obazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Brandi Binkley, Customer Loyalty Manager

June 26, 2020

Hi my name is James, I had a wonderful time dealing Hi my name is James, I had a wonderful time dealing with Derrell pinnock and fluid process, good hospitality! Thank you for the camry Toyota Of Ric More

by Mr. James
Recommend Dealer
Yes
Employees Worked With
Derrell Pinnock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Brandi Binkley, Customer Loyalty Manager

June 26, 2020

Thanks to Hector we were able to get our new Highlander. He is very professional, knowledgeable and helpful. We will definitely Be recommending Toyota Of Richardson to our family and friends. More

by Dianaoleaflores
Recommend Dealer
Yes
Employees Worked With
Nick Williams, Hector Santiago
Jun 29, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

June 26, 2020

Process was quick and as agreed upon. Started the process over the phone and had no surprises at the dealership. Very pleased with the dealership and truck More

by Rbowling
Recommend Dealer
Yes
Employees Worked With
Omar Dibbeh, Hector Santiago
Jun 29, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Brandi Binkley, Customer Loyalty Manager

June 26, 2020

Added $1,695 upcharge to used car quote We visited Toyota of Richardson to look at a specific used car they had just received in inventory. The salesperson we were assigned allowed us to te More

by Tim
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Jerry Purnell
Jun 26, 2020 -

Toyota of Richardson responded

Hello. Here at Toyota of Richardson, we always want to do everything in our power to get our customers the best deal possible on their vehicle. Unfortunately, we are not always able to come to an agreement on pricing. We’re sorry for that. We’d love to discuss your concerns and see if there’s anything we can do to address them. Please reach out to me, Brandi Binkley, at Bbinkley@vtaig.com, so we can discuss your concerns.

Jun 26, 2020 -

Tim responded

The sales manager reached out to me the next day, so I've spoken with the dealership and expressed my concerns. Nothing further was offered, and we won't be back.

June 26, 2020

He was extremely insightful and helpful throughout the whole process. I was very nervous going into the process but he helped me out so much! More

by Emilywhite
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Jun 26, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. - Brandi Binkley, Customer Loyalty Manager

June 26, 2020

Ouss was an amazing salesman! He drove to Grapevine to get our car for us 3 days early unprompted. I highly recommend him to anyone looking for a car. Thank you so much we love our new vehicle! More

by paarwen07
Recommend Dealer
Yes
Employees Worked With
Ouss Mahmoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Brandi Binkley, Customer Loyalty Manager

June 25, 2020

Hector was very friendly. He gave me the exact deal I wanted. I would highly recommend him. Hector was professional and was considerate of me driving 2 hours away. He had everything set up for me when I More

by Thickandfitt
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Jun 26, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Brandi Binkley, Customer Loyalty Manager

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