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Toyota of Richardson
Richardson, TX
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,560 reviews
July 06, 2019
Routine Maintenance Good customer service and follow through. Didn’t feel pressured to have recommended items fix now. Was given a timeframe of when they should be done b Good customer service and follow through. Didn’t feel pressured to have recommended items fix now. Was given a timeframe of when they should be done by. More
by mtvmalone
Employees Worked With
Leslie
July 06, 2019
Worth the drive I drove to DFW to shop for a car. They were my 3rd stop and were far superior to the others! Great staff! Great deal I drove to DFW to shop for a car. They were my 3rd stop and were far superior to the others! Great staff! Great deal More
by Coffka
July 05, 2019
Always satisfied When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pri When you have a sales and finance departments that dont give a xxxx about the customer, it is AWESOME that the Service Center takes great care and pride making sure the customer goes home HAPPY More
by ToyFan
Employees Worked With
Crystal Maldonado
July 03, 2019
Friendly and efficient Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% Have always had great sales/trade-in experiences and reliable service on our toyotas for past 10 yrs. Very disappointed that service dept now adds 3% surcharge for using credit card to pay. More
by jn
July 02, 2019
Good place to buy car Anderson Lomnie was an awesome sale person. He got lot of attitude and patient, fun to deal with. I enjoyed doing business with him. I would recomm Anderson Lomnie was an awesome sale person. He got lot of attitude and patient, fun to deal with. I enjoyed doing business with him. I would recommend this dealership More
by Minh
Employees Worked With
June 30, 2019
Excellent experience Having done most of my homework and having worked with Randy Penn twice before, once We started the process, it went exceedingly well and quickly. Ra Having done most of my homework and having worked with Randy Penn twice before, once We started the process, it went exceedingly well and quickly. Randy was quite responsive and extremely patient with my gyrations of choice of color both exterior and interior. Thanks Randy More
by rehooper55
June 30, 2019
Service Thomas was my Service Rep and he was excellent, informative, helpful and a very nice guy. I’ve been a loyal Toyota Customer since 1977, love my Rav Thomas was my Service Rep and he was excellent, informative, helpful and a very nice guy. I’ve been a loyal Toyota Customer since 1977, love my Rav 4, this is my second one in 10 years More
by Loyal40yrcustomer
Employees Worked With
Thomas
June 30, 2019
Very easy experience! We loved our experience and our sales rep, traci was friendly, professional and quickly got down to business. We are loving our new car! Thank you! We loved our experience and our sales rep, traci was friendly, professional and quickly got down to business. We are loving our new car! Thank you! More
by Lewis George
June 30, 2019
Excellent Customer Service by all means. Well organized. Very accommodating customers financial needs. Over all very pleased with the service. Mr. Khan is always extremely hel by all means. Well organized. Very accommodating customers financial needs. Over all very pleased with the service. Mr. Khan is always extremely helpful. More
by Naumanch1
June 29, 2019
I feel at home I really like the work Sisi Olaguez does for me. She walks me through everything is doing and lets me know what will be needed in the future so I I really like the work Sisi Olaguez does for me. She walks me through everything is doing and lets me know what will be needed in the future so I can plan my time and budget. More
by valvarlc
Employees Worked With
Sisi Olaguez
