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Toyota of Richardson
Richardson, TX
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,586 reviews
July 28, 2019
needed new tire I was from out of town for a special event and had a damaged tire. They got me safely on my way quickly and my friends and I were able to attend my d I was from out of town for a special event and had a damaged tire. They got me safely on my way quickly and my friends and I were able to attend my daughter's first baby shower. More
by Cockerellvicki
Employees Worked With
July 27, 2019
Why do I keep coming back to Toyota Richardson Service I trust their expertise and servicing my car. I have come back as maintenance is needed or if there is a breakdown through the years. I trust no other I trust their expertise and servicing my car. I have come back as maintenance is needed or if there is a breakdown through the years. I trust no other service in Richardson, TX. They are honest and forthright. The service is always superior and the explanations and costs on my car maintenance or breakdown is beyond my expectations. I have been coming to this service center for more than 15 years and I can say I have never been disappointed. The time element in waiting does not make me irritable because I work in a place where instruments have to be serviced by educated and experienced field service engineers and time, cost, and parts are a part of life. If others think this place is slow and time consuming, they are unrealistic about quality this place exudes. I will always have my car(s) serviced by this great place! Always! More
by MaintenanceIsKey
July 26, 2019
First Toyota and First Service I am a customer for life, I look forward to coming back for my next service and telling friends and family. Thank you Toyota of Richardson I am a customer for life, I look forward to coming back for my next service and telling friends and family. Thank you Toyota of Richardson More
by Dimola
Employees Worked With
Donny Moo
July 25, 2019
Amazing, professional service Richardson Toyota has been doing all my service since I moved to Texas. Very convenient service . Proffessional and honest people. Doug is my servic Richardson Toyota has been doing all my service since I moved to Texas. Very convenient service . Proffessional and honest people. Doug is my service advisor and enjoy doing business with him as well . More
by Sal
Employees Worked With
Douglass mora
July 25, 2019
60000 mile service They did what they said what they would do. They also drove me back to the house and came back and picked me up. I am very happy. They did what they said what they would do. They also drove me back to the house and came back and picked me up. I am very happy. More
by Wheels37
July 23, 2019
Terrific Salesman Yesterday my husband and I went to another Toyota dealership, weren't satisfied with the trade-in and left. We had previously purchased a car from th Yesterday my husband and I went to another Toyota dealership, weren't satisfied with the trade-in and left. We had previously purchased a car from that dealership and also Toyota of Richardson so my husband suggested we drive down there. Boy, were we glad we did. Tracy Brown found us a terrific Camry. We were looking for a 2018 with low mileage and Tracy found a 2018 with 41 miles. Yes, 41 miles! We got a much better trade-in with Tracy and everything went quickly and smoothly once we agreed on price and trade-in.We are seniors and have had a lot of cars over the years and the experience yesterday with Tracy was the best. We really felt that he wanted our business unlike the other dealership. Leon in the Finance office was also very helpful and thorough in explaining the various protection packages. Thank you both for such a high quality of professionalism. More
by pattoyo
Employees Worked With
Leon T, Tracy Brown
July 23, 2019
2013 Sienna with issues to repair. Purchased 2013 Sienna on a Saturday July 2019. Next day I noticed it needed many repairs. Used Sales person : Tracy Brown refused to repair. Inform Purchased 2013 Sienna on a Saturday July 2019. Next day I noticed it needed many repairs. Used Sales person : Tracy Brown refused to repair. Informed sales management, also seem reluctant to make repairs try to charge me 500,00 to repair the vehicles DVD Movie system. I DONT RECOMMEND RICHARDSON TOYOTA TO ANY ONE. More
by Pastor Ortiz
Employees Worked With
Tracy Brown, Jeff Grettner, Bayron Posas, Aaron Morgan
July 21, 2019
Excellent customer service Customer service was friendly, professional, and knowledgeable. I was updated as work was in progress and was given a rental while work was being comp Customer service was friendly, professional, and knowledgeable. I was updated as work was in progress and was given a rental while work was being completed when work was going to be more and take longer than expected. More
by BRn1980
Employees Worked With
Scott Michael
July 21, 2019
New Car Purchase Experience The customer experience that Talal provided was beyond reproach. From the moment I walked in until I drove away with my new Rav4 he ensured that all The customer experience that Talal provided was beyond reproach. From the moment I walked in until I drove away with my new Rav4 he ensured that all my questions were answered and anything I needed was taken care of. Mustafa was amazing from the finance side. He thoroughly explained all the paperwork and insured that all my questions and concerns were answered. More
by Morsmanus
Employees Worked With
Mustafa Mahmod, Talal Harb
July 20, 2019
excellent over all experience Would like to thank Tracy Brown, dennis, and Mustafa for making our experience with your dealership the easiest and extremely friendly. Tracy's profes Would like to thank Tracy Brown, dennis, and Mustafa for making our experience with your dealership the easiest and extremely friendly. Tracy's professionalism and vehicle knowledge of the cars he sells really shined through. And also his professionalism throughout the sale was great and very much welcomed. He took care of the very few items we needed dealt with. No switch and bait with this man, He was upfront with everything and pretty much let us know if he could help us then great but if he couldn't then there was no pressure thanks for coming.. And we love our new Cadillac CTS... thanks for everything Toren B More
by tbrentlinger
Employees Worked With
Tracy Brown
