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Toyota of Richardson

Richardson, TX

4.8
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,560 reviews

June 10, 2019

Best Toyota Dealership in Dallas Went in to renew my ZTAK and had a nail in the tire. Tire was replaced at no charge because of the maintenance program Toyota has. No questions asked. More

by Kemaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sis I
Jun 11, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Kemaples. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

June 10, 2019

Best car buying experience EVER!!! Our experience purchasing our new 4Runner was the best one we've ever had! Sean Russell was incredibly instrumental in our car choice and went above More

by Lydia, Dallas TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ouss Mahmoud, Sean Russell, Brad Clark
Jun 10, 2019 -

Toyota of Richardson responded

Thank you for the kind words Lydia! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 08, 2019

Excellent customer service Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyon More

by Hitesh Rama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Hitesh. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

June 03, 2019

Great Customer Service! Great experience from Sales to Finance, everything was handled professionally, & quickly to meet our needs. Have been using Toyota of Richardson for a More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pacheco , Omar Dibbeh, Adrian Gomez
Jun 04, 2019 -

Toyota of Richardson responded

Thank you for the kind words Laurie! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 02, 2019

Very professional . Willing to deal . . Deal was quick Closing was quick Delivery was immaculate Would recommend as a new car dealer Be forceful, but polite and ge More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Clark
Jun 03, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 01, 2019

Toyota of Richardson Great dealership with great employees, great service. I have always brought my car here for service and I will continue to come back for future servic More

by Carguy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Arthur, Jonathan Glasscock
Jun 03, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

May 31, 2019

Satisfied customer Kevin Mcquire was an excellent advisor, very personable, up front and honest . He kept me informed with what needed to be done and what I could wait t More

by Racer 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mcquire
Jun 03, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

May 31, 2019

Awesome It was a great experience. I was really greatful with Mr. JOON. He did great on helping us on what we need it. Really greatful. More

by Jackie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joon
Jun 03, 2019 -

Toyota of Richardson responded

Glad you had a great experience Jackie. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 30, 2019

Excellent as usual I have always received excellent service from Alan and the service department. I get my car in and out in a timely manner. In the past year, the shu More

by K.maxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bostley
Jun 03, 2019 -

Toyota of Richardson responded

Hello Maxwell. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com

May 30, 2019

Great Expereience The people at Toyota of Richardson are outstanding. From the moment we walked in we felt comfortable. Our sales person Terry Torbet greeted with a sm More

by Proud Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
Jun 03, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

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