Toyota of Richardson

Service advisors very professional The advisors always do a professional job and and friendly to deal with . Techs on the other hand. Need to clean there hands and listen to detail fron The advisors always do a professional job and and friendly to deal with . Techs on the other hand. Need to clean there hands and listen to detail fron the advisors . As my advisor personally went back in the shop to grab the tie I asked to keep and put it in my truck. You have an amazing man right there . He cares for the customers a d is very friendly and professional More

Excellence in Service Excellent experience with the service department Arthur was very thorough explaining everything that needed to be done on my car and why it was import Excellent experience with the service department Arthur was very thorough explaining everything that needed to be done on my car and why it was important to have them done More

Good experience in car-buying. I enjoyed working with these folks. They were helpful in finding the right car at the right price. Well recommended! in car-buying. I enjoyed working with these folks. They were helpful in finding the right car at the right price. Well recommended! More

My sales associate filled my order promptly and exactly. I just leased a new RAV4. The model, color and equipment that I wanted was not available at this dealership nor any of the other Toyota dealerships I just leased a new RAV4. The model, color and equipment that I wanted was not available at this dealership nor any of the other Toyota dealerships in the DFW area. My sales associate, Bruce Donnelly, went the extra mile to located the exact match in route to another dealership and was able to arrange a swap. This is the 3 vehicle that I have purchased or leased from Toyota of Richardson. More

Impeccable Maintenance Service Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars maintained by them. More

Went in for oil change and got excellent service. Thomas (my service advisor) took care to inform me of what was needed today. Had an oil change, tire rotation and over all check of my car. Had a fre Thomas (my service advisor) took care to inform me of what was needed today. Had an oil change, tire rotation and over all check of my car. Had a free air conditioning check up. My car is ready for summer. Very friendly staff and clean facility. Will return there for service in the future. More

Excellent Service Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. Scott was very thorough explained every item to me. Also gave me pretty good wstimate of charges and gave me a loner to get to work. More

Bad news Good service I took my 2006 4Runner in for a whining nose from the rear end. After an expensive repair of the rear bearings I was ready to pick up the 4Runner. I took my 2006 4Runner in for a whining nose from the rear end. After an expensive repair of the rear bearings I was ready to pick up the 4Runner. The service rep took it for one more test drive. There was still noise. Now it was The differential. More big bucks. Part way through this process I checked on trading the 4Runner as is. The service department and used car department worked well together to lay out the options. I decided to repair the 4 runner. The service department and used car department provided excellent communication throughout the process. They helped out by minimizing costs where they could. They complete repairs in the time frame and price range that they quoted. More

Great customer service and detailed work! Amazing customer service and they got the job done! They helped me troubleshoot to figure out noises and failures in my car, followed up to my phone c Amazing customer service and they got the job done! They helped me troubleshoot to figure out noises and failures in my car, followed up to my phone calls and explained what needed to be done.. A huge thanks to both Mitch and Raymond!!! .This dealership cares about its customers and that's #1 in my book! More

Excellent service experience I am extremely satisfied with every aspect of my service experience at Toyota of Richardson! I was able to get a service time that worked for me! Eve I am extremely satisfied with every aspect of my service experience at Toyota of Richardson! I was able to get a service time that worked for me! Everyone was so nice and friendly. Even with so many cars to service, the wait time of about an hour, was highly acceptable! I would highly recommend Toyota of Richardson for servicing your vehicle! More