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Toyota of Richardson

Richardson, TX

4.8
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,560 reviews

May 20, 2019

Came in because the wrench light came on Work was done in a timely manner. Everything was done just fine. I really like this dealership. The people are very friendly and accommodating. I’m More

by Walden,Margaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
May 21, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department Margaret. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 20, 2019

Great service oriented dealer I haven't had a bad experience at Toyota of Richardson and appreciate the attention to detail and working with Thomas Pablo each visit. The vehicle i More

by RickTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
May 21, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department Rick. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 20, 2019

2006 4Runner still going They were honest about what needed to be done and what didn’t. If you want 300k+ miles out of a Toyota, I would recommend Toyota of Richardson. I Ho More

by M@verick25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Micheal
May 20, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 20, 2019

Lee gives superior service -TOR Lee Schuster continues to give me superior customer service. He is knowledgeable, prompt and always professional. I have a Toyota dealership a mil More

by Very pleased TOYOTA OF RICHARDSON customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Holloman, Dwain Dorsey, Jeremi Chapman, Scott MacDonald , Alan Bostley , Brad Clark
May 21, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 20, 2019

My service request was taken care of immediately! I came in at 5:15 PM concerned about a bubble I found it the,sude,wall if driver front tire on my 3 month old 2019 Toyota Avalon Limited Hybrid. My se More

by psion5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Pablo, Ed Giraldo
May 21, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 18, 2019

Excellent As Usual Great service and continue to come back! Thomas Pablo helped me throughout the entire process. I try to send everyone I know who is looking for a car More

by Bwright1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
May 20, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 18, 2019

Excellent service with friendly/professional reps As usual, friendly, courteous and professional service reps. Lee has been the face of the service reps for many years and always dependable when we ne More

by Aaysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
May 20, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Aaysr. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

May 17, 2019

Excellent Service I had excellent service at every step of the leasing process! Joon and Leon were very attentive and understanding. They bent over backwards to get me More

by Brad H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joon Lee
May 20, 2019 -

Toyota of Richardson responded

Thank you for the kind words Brad! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 17, 2019

Great! Brandon is very good at his job. He handled my appointment with care. I recommend this dealership. It is well Worth the drive to Richardson TEXAS. More

by gpbessinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 20, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

May 16, 2019

Great service experience I have been using the Toyota of Richardson service department for over 20 years and they have always been great. Never had a bad experience there. More

by Silver swan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
May 20, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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