Toyota of Richardson

Quick work I went in for a warranty tire replacement and was surprised by how fast the whole process went. My Service advisor was bilingual which helped out a a I went in for a warranty tire replacement and was surprised by how fast the whole process went. My Service advisor was bilingual which helped out a a lot when she was explaining the process to my parents. 10/10 perfect! More

Service Every thing was great except for how long it took everyone was great. I will continue to use this location and would recommend it always Every thing was great except for how long it took everyone was great. I will continue to use this location and would recommend it always More

Excellent repairs Everything done well on on the car. Hated the extra for using the credit card!!!! Hated to have to stand there and wait while they phoned to check Everything done well on on the car. Hated the extra for using the credit card!!!! Hated to have to stand there and wait while they phoned to check my card!!! More

Outstanding customer service Very happy with the service at Toyota of Richardson, all the staff was very friendly. I will return to this dealer without any hesitation. Excellent Very happy with the service at Toyota of Richardson, all the staff was very friendly. I will return to this dealer without any hesitation. Excellent! More

Toyota of Richardson Service review I had Leslie as my Service Writer and she was awesome! She explained everything to me that would be done. I did not have to wait long. I will request I had Leslie as my Service Writer and she was awesome! She explained everything to me that would be done. I did not have to wait long. I will request Leslie for my next maintenance. More

Best car buying experience EVER Robert Alicea is a rare find for a saleman, honesty and integrity is what I found the first time I met him and was consistent thru out the process. S Robert Alicea is a rare find for a saleman, honesty and integrity is what I found the first time I met him and was consistent thru out the process. Started shopping a month ago and knew that I had found where I would purchase my next car and now all others to follow. As a female we are taking as an easy mark, never was that an issue with Robert and in the end he went above and beyond to make the deal happen the way I NEEDED IT TO BE, not his. Great guy to buy a car from. Definitely will refer everyone. More

Best Toyota Dealership in Dallas Went in to renew my ZTAK and had a nail in the tire. Tire was replaced at no charge because of the maintenance program Toyota has. No questions asked. Went in to renew my ZTAK and had a nail in the tire. Tire was replaced at no charge because of the maintenance program Toyota has. No questions asked. More

Best car buying experience EVER!!! Our experience purchasing our new 4Runner was the best one we've ever had! Sean Russell was incredibly instrumental in our car choice and went above Our experience purchasing our new 4Runner was the best one we've ever had! Sean Russell was incredibly instrumental in our car choice and went above and beyond to make sure we had the best experience! His outstanding customer service is A++ in our book! Ouss, our sales associate was truly amazing!! He was the most knowledgeable sales guy we have ever seen and his attention to detail was absolutely incredible!! He went above and beyond to ensure we were pleased, that no rock was left unturned so to speak with regards to educating us about the coverage on the car AND all the fine details/gadgets in the car. WOW!!! I've owned several Toyotas and would buy one again and again from Toyota of Richardson! Also, we would like to thank Brad Clark for his hard work in making Toyota of Richardson a true customer service environment and for making us feel like family during this car buying process! Thank you!!! More

Excellent customer service Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyon Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyone looking to get their car serviced. More

Great Customer Service! Great experience from Sales to Finance, everything was handled professionally, & quickly to meet our needs. Have been using Toyota of Richardson for a Great experience from Sales to Finance, everything was handled professionally, & quickly to meet our needs. Have been using Toyota of Richardson for all of my family's auto purchases. More