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Toyota of Richardson

Richardson, TX

4.8
2,585 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,585 reviews

June 16, 2019

Service Every thing was great except for how long it took everyone was great. I will continue to use this location and would recommend it always More

by judylsnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jun 17, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Judy. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

June 12, 2019

Excellent repairs Everything done well on on the car. Hated the extra for using the credit card!!!! Hated to have to stand there and wait while they phoned to check More

by Maxinecsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Maxine. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

June 12, 2019

Toyota of Richardson Service review I had Leslie as my Service Writer and she was awesome! She explained everything to me that would be done. I did not have to wait long. I will request More

by PK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie
Jun 13, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

June 12, 2019

Outstanding customer service Very happy with the service at Toyota of Richardson, all the staff was very friendly. I will return to this dealer without any hesitation. Excellent More

by Claucast29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado she is amazing!
Jun 13, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

June 11, 2019

Best car buying experience EVER Robert Alicea is a rare find for a saleman, honesty and integrity is what I found the first time I met him and was consistent thru out the process. S More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bayron Posas
Jun 13, 2019 -

Toyota of Richardson responded

Thank you for the kind words Sue! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 10, 2019

Best Toyota Dealership in Dallas Went in to renew my ZTAK and had a nail in the tire. Tire was replaced at no charge because of the maintenance program Toyota has. No questions asked. More

by Kemaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sis I
Jun 11, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Kemaples. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

June 10, 2019

Best car buying experience EVER!!! Our experience purchasing our new 4Runner was the best one we've ever had! Sean Russell was incredibly instrumental in our car choice and went above More

by Lydia, Dallas TX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ouss Mahmoud, Sean Russell, Brad Clark
Jun 10, 2019 -

Toyota of Richardson responded

Thank you for the kind words Lydia! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 08, 2019

Excellent customer service Customer service is excellent. Representative Mr. Lee is very helpful. Very good experience, Very easy process. I would recommend this place to anyon More

by Hitesh Rama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Hitesh. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

June 03, 2019

Great Customer Service! Great experience from Sales to Finance, everything was handled professionally, & quickly to meet our needs. Have been using Toyota of Richardson for a More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Pacheco , Omar Dibbeh, Adrian Gomez
Jun 04, 2019 -

Toyota of Richardson responded

Thank you for the kind words Laurie! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

June 02, 2019

Very professional . Willing to deal . . Deal was quick Closing was quick Delivery was immaculate Would recommend as a new car dealer Be forceful, but polite and ge More

by Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Clark
Jun 03, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

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