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Toyota of Richardson

Richardson, TX

4.8
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,560 reviews

May 16, 2019

2019 Highlander XLE AWD I bought my Highlander XLE AWD yesterday and it was very pleasant experience to buy the car from Toyota of Richardson. Teddy Luu has done superb job a More

by rohitsbl@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Luu
May 20, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 16, 2019

Good experience from walking in the dealership door to driving out in my new car! This is the second Prius I have purchased from Randy Penn. More

by SH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo, warranty and payment , Randy Penn, Brad Clark
May 20, 2019 -

Toyota of Richardson responded

Thank you for the kind words SH! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 15, 2019

Good Car Shopping Experience Car sales staff pleasant and helpful in answering questions. Also, good Finance department staff. Ended up purchasing my 5th Camry in the end run. Lov More

by Vrabbit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Akridge, Aaron Grimshaw
May 16, 2019 -

Toyota of Richardson responded

Glad you had a great experience Vrabbit. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 14, 2019

Very Professional and Courteous Toyota of Richardson Service Department is very professional while at the same time they are courteous and honest. On a number of occassions, I have More

by Supercharged Tacoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Merriman, Brad Clark
May 16, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 13, 2019

Amazing here Been here 2wise, prefational, caring, clean and polite I like the way they are treating coustmers, They do good care of you and your car, thank y More

by AHMADYMOHAMMADRAFI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bostley, Derick Heckel, Matt Bryan, Matt Grier, Spencer Michie, John Guzman , Jason Jones , Kyle Herd, Stacy Summers, Vien Nguyen
May 14, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Ahmady. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

May 12, 2019

Trade in car It's not my first time visiting them and they are have always made me feel at home. Waleed and Syed were so helpful, friendly and patient. They have More

by Huguito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Huguito. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

May 11, 2019

Excellent Sale rep. Yony was very professional during my interaction with him. He understood my needs and did everything he could to earn my business. I will definitely More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yony Tadesse
May 13, 2019 -

Toyota of Richardson responded

Glad you had a great experience Dave. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 11, 2019

Easy going It was a easy going experience, no pressure on part with purchasing the vehicle., working with Tracy Brown was great, he went out of his way to make s More

by No pressure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Brown
May 13, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 10, 2019

My advisor Jeff Harris was very helpful The staff was very friendly, professional the dealership was clean. The only problem the waiting room was extremely cold most people had too Waite on More

by jenningsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
May 13, 2019 -

Toyota of Richardson responded

Hey there, Jenningsy, We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we’re sorry that your service visit took longer than expected. We are very sorry for this and would love to make things right. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com

May 10, 2019

Great Help me saving money as less as i need. Response as soon as possible. The food and drink are delicious and the waiting room is cosy. More

by Thainguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Grogean, Alex Biddle, Sean Russell, Miguel Alvarez, Adam Flores
May 13, 2019 -

Toyota of Richardson responded

Thank you, Thainguyen! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

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