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Toyota of Richardson

Richardson, TX

4.8
2,585 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,585 reviews

June 01, 2019

Toyota of Richardson Great dealership with great employees, great service. I have always brought my car here for service and I will continue to come back for future servic More

by Carguy11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Arthur, Jonathan Glasscock
Jun 03, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

May 31, 2019

Satisfied customer Kevin Mcquire was an excellent advisor, very personable, up front and honest . He kept me informed with what needed to be done and what I could wait t More

by Racer 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mcquire
Jun 03, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

May 31, 2019

Awesome It was a great experience. I was really greatful with Mr. JOON. He did great on helping us on what we need it. Really greatful. More

by Jackie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joon
Jun 03, 2019 -

Toyota of Richardson responded

Glad you had a great experience Jackie. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 30, 2019

Excellent as usual I have always received excellent service from Alan and the service department. I get my car in and out in a timely manner. In the past year, the shu More

by K.maxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Bostley
Jun 03, 2019 -

Toyota of Richardson responded

Hello Maxwell. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com

May 30, 2019

Great Expereience The people at Toyota of Richardson are outstanding. From the moment we walked in we felt comfortable. Our sales person Terry Torbet greeted with a sm More

by Proud Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
Jun 03, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 28, 2019

Service advisors very professional The advisors always do a professional job and and friendly to deal with . Techs on the other hand. Need to clean there hands and listen to detail fron More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug moran
May 30, 2019 -

Toyota of Richardson responded

Glad you had a great experience Sal. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

May 26, 2019

Good experience in car-buying. I enjoyed working with these folks. They were helpful in finding the right car at the right price. Well recommended! More

by CamryXSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Williams
May 30, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 26, 2019

Excellence in Service Excellent experience with the service department Arthur was very thorough explaining everything that needed to be done on my car and why it was import More

by LeonelP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
May 30, 2019 -

Toyota of Richardson responded

Thank you for the kind words Leonel! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 30, 2019 -

Toyota of Richardson responded

Thank you for the kind words Leonel! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 25, 2019

My sales associate filled my order promptly and exactly. I just leased a new RAV4. The model, color and equipment that I wanted was not available at this dealership nor any of the other Toyota dealerships More

by Barry H. Dallas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Donnelly
May 30, 2019 -

Toyota of Richardson responded

Thank you for the kind words Barry! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

May 24, 2019

Impeccable Maintenance Service Very friendly environment with great service professionalism. It was quick and done without and hiccups. Can only recommend people to have their cars More

by Sshiba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin J. Maguire
May 30, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department Sshiba. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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