Toyota of Richardson

Older Toyota Sienna needing some major repairs Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took g Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took great care of me (as he always does). He thoroughly explained the repairs, and I know he will only recommend repairs that are needed. It is so nice to have someone you can trust. I keep driving from Lewisville to Richardson for all my service because of Lee, and there is another Toyota dealership within 8 blocks of my house. Everyone at your dealership is friendly and knowledgeable. Toyota of Richardson is great. More

Older Toyota needing repairs I would highly recommend Toyota of Richardson’s service department. I have a 20 year old Tacoma with almost 400,000 miles and needed a brake job and r I would highly recommend Toyota of Richardson’s service department. I have a 20 year old Tacoma with almost 400,000 miles and needed a brake job and reseal the head gaskets. Brandon was thorough in his explanations and kept me notified throughout the process. I wish all of my vehicle repairs went so smoothly. Chuck .. More

Wonderful This was the best car buying experience i have ever had .I have been to several different dealership and never been treated with such respect. The wa This was the best car buying experience i have ever had .I have been to several different dealership and never been treated with such respect. The was no hard sell and were willing to work with the thing i felt were important to make deal happen. More

Great experience Elvin was very knowledgeable about the vehicle we purchased and handled process professionally and friendly. Mustafa handled the finance portion of it Elvin was very knowledgeable about the vehicle we purchased and handled process professionally and friendly. Mustafa handled the finance portion of it quickly and was very friendly and informative More

Great visit for a first time new customer I came in because I had an appointment with Miguel, I also worked with Leon. They were both great and I was finally able to get rid of my current veh I came in because I had an appointment with Miguel, I also worked with Leon. They were both great and I was finally able to get rid of my current vehicle. I got a low end model vehicle to build my credit within my budget. They gave me great advice on how to build my credit so I can get the car I really wanted. The staff was helpful, friendly. Got men’s greet rate for someone with my type of position I was in. Now I can’t wait till next year to se show much my credit has gone up and how much lower my interest rate will be. More

Great service The quality of customer services has maintained a great standard since I bought previous vehicles with you all. Which is why I always meet with Mr. Wa The quality of customer services has maintained a great standard since I bought previous vehicles with you all. Which is why I always meet with Mr. Waleed for services on sales. Thank you. More

Solid as always I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to sche I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to schedule my drop off time. More

Service You Can Trust I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my s I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my service advisor to make sure my vehicle is safe and in top notch condition. More

Scott Michael is legit! Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. All of those service guys/gals were just lacking in what I call ‘people skills’. I’ve owned Toyota’s for going on 20 years and dealt with service departments all over the eastern and central US, and in my experience during that time, I have had extremely great luck with your vehicles but sometimes service comes in as an ‘E’ for effort. Scott Michael exemplifies the quality of service that is commensurate of the name ‘Toyota’ and provides a level of follow up and attention to my concern that is measured only by your brand’s quality. I would heartily recommend him for a greater role within your organization, but only if that means he could train others to provide the level of service that he provides. More

Best service ever One of the best experience buying a car ever would definitely buy from them again. Todd Owen was so amazing and Brian Smith was the best. One of the best experience buying a car ever would definitely buy from them again. Todd Owen was so amazing and Brian Smith was the best. More