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Toyota of Richardson
Richardson, TX
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,558 reviews
March 27, 2019
Toyota of Richardson continues to get it done . I have been taking my Toyota trucks here for years now. Lee Schuster continues to take great care of me and I know that I’m in good hands with him. . I have been taking my Toyota trucks here for years now. Lee Schuster continues to take great care of me and I know that I’m in good hands with him. People are generally wary of taking their vehicles to dealerships, but I can’t imagine taking my truck anywhere else. More
by Jason M.
Employees Worked With
March 26, 2019
Service As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service a As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service and an estimated time to complete the job. More
by Pk
Employees Worked With
March 26, 2019
Leasing experience The 3 gentlemen I worked with were awesome and went the extra mile to work with e and I was quite a challenge. I thank them very much The 3 gentlemen I worked with were awesome and went the extra mile to work with e and I was quite a challenge. I thank them very much More
by Moon shirley
March 25, 2019
New Tacoma Chris Webb and Sean provides an awesome experience with my new Tacoma. I am a repeat customer from 2006, got a Tacoma which still is in great shape Chris Webb and Sean provides an awesome experience with my new Tacoma. I am a repeat customer from 2006, got a Tacoma which still is in great shape Thanks Toyota of Richardson More
by Yo
Employees Worked With
Sean Russell
March 25, 2019
Always a wonderful experience Reasonably priced, professional and always a pleasure to deal with. Never pressured to do more than is needed. TOR makes dealing with routine car stuf Reasonably priced, professional and always a pleasure to deal with. Never pressured to do more than is needed. TOR makes dealing with routine car stuff a pleasure! More
by Jodid
Employees Worked With
Parrish in service
March 24, 2019
New Car, Same Quality Service! Toyota if Richardson has a busy Service Department for good reason. They do quality work everytime. Lee took great care of me and my car, as usual. ( Toyota if Richardson has a busy Service Department for good reason. They do quality work everytime. Lee took great care of me and my car, as usual. (He's been my service advisor for more than 10 yrs. and for now a third Toyota in the family!) Sure there was a line at the cashiers' desk, but it was the typical rush at the end of the day. The cashiers are really great at processing payment efficiently. I may have purchased my new Toyota from a different dealer, but I will continue to bring my new Toyota ONLY at Toyota of Richardson for service. More
by DFWcommuter
March 23, 2019
Recall The service department was very professional.the area was efficient and very clean. Everyone was smiling and seemed to love being there. Our rep was v The service department was very professional.the area was efficient and very clean. Everyone was smiling and seemed to love being there. Our rep was very helpful & informed. Good experience More
by ShirleyG
Employees Worked With
Check out people, Randy George
March 22, 2019
Wiggle and shake Took my car in with issues with shaking during driving. Parish got me in and out as fast as he could. He let me know what they were doing and what w Took my car in with issues with shaking during driving. Parish got me in and out as fast as he could. He let me know what they were doing and what was needed. He was amazing. More
by MacCogdell
Employees Worked With
Parish
March 22, 2019
Feel well cared for, couteous The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean wait The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean waiting area) are good More
by Dinah
Employees Worked With
Scott MacDonald
March 22, 2019
Better experience with new management I had a very negative experience in 2018. Today my guide was very knowledabke and helpful. The work was completed in the time allotted and well done. I had a very negative experience in 2018. Today my guide was very knowledabke and helpful. The work was completed in the time allotted and well done. I appreciate the changes that have been made More
by Mimishays
Employees Worked With
Scott MacDonald
