Toyota of Richardson

Amazing experience Syed Ali and Ouss Mahmoud went above and beyond to make sure all my requests were met while purchasing a new car. I really liked their levels of profe Syed Ali and Ouss Mahmoud went above and beyond to make sure all my requests were met while purchasing a new car. I really liked their levels of professionalism and very positive attitudes. More

Great service, Fantastic Team!! David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken ca David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken care of like his own car. We appreciate his attention to detail and his outlook towards customer service. We won’t change car brands because of our service guy! More

Toyota Richardson is The Best! All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is very professional and he is a great guy, the only guy in town who I can trust with my car. I tell to all my friends: “Go to Toyota Richardson. Don’t go anywhere else! And look for Mr Thomas Pablo. Thank you very much! You are the best! More

Toyota 4Runner is great, communication needs work I originally went into the Toyota Service center a week ago because I was getting a car inspected. The car was from an outside party and in the end, i I originally went into the Toyota Service center a week ago because I was getting a car inspected. The car was from an outside party and in the end, it didn’t pass inspection. I figured I was at the dealership I might as well look at the used cars and that’s where I met Amine and Jeff. Amine was friendly and was trying to help me find a Highlander. After a little while, his manager Jeff brought up a 4 Runner that had just come in that morning and it was perfect for me. After some negotiating, I bought the car and was very excited. This experience was all fine -"salesy", but to be expected. The issue is that once they had my money, I felt like the whole process slowed down. The communication lacked and that wasn't a great customer experience. It's a week later and I picked up my car last night after the team received a call from Capital One Auto Finance. I'm happy with the car, but not everything is complete. I still have to go in for the visor to be replaced, an the detailing looks rushed. Those are both fine - mostly, I just wished the communication had been significantly better. More

Arthur is great Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services. Very great customer service. See you at my next service appointment. More

Great I had a great experience for buying from this dealer Because of it sales person and mangers and including finance department . Love to refer friends I had a great experience for buying from this dealer Because of it sales person and mangers and including finance department . Love to refer friends to this dealership More

Perfect Good service, good price and good treatment. Very friendly staff, the waiting room is very comfortable. I'm glad I went, I'll recommend them to my fri Good service, good price and good treatment. Very friendly staff, the waiting room is very comfortable. I'm glad I went, I'll recommend them to my friends More

Polite, helpful, and efficient Everyone I’ve work with at Toyota Richardson service center have been very kind and attentive in their interactions. They seem knowledgeable and will Everyone I’ve work with at Toyota Richardson service center have been very kind and attentive in their interactions. They seem knowledgeable and willing to go the extra mile to be sure I am satisfied with the service they provide. More

5K service My appointment was scheduled for the same day I called. The service rep was knowledgeable, courteous, and friendly. My vehicle was ready for pick up My appointment was scheduled for the same day I called. The service rep was knowledgeable, courteous, and friendly. My vehicle was ready for pick up at the expected time without any delays. More

Terry Torbert Sales manager great with making easy on me! Terry Torbert very knowledgeable and excellent customer focus person, he made possible for me to get my Toyota Tundra and then the fiinance men Brian Terry Torbert very knowledgeable and excellent customer focus person, he made possible for me to get my Toyota Tundra and then the fiinance men Brian was so easy to get numbers totall for me, both of them make a great asset to your company, this is my second truck and 5 total for our family, we wouldn’t go anywhere else! They’re the best off the best why look elsewhere! More