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Toyota of Richardson

Richardson, TX

4.8
2,574 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,574 reviews

January 27, 2019

Amazing experience Syed Ali and Ouss Mahmoud went above and beyond to make sure all my requests were met while purchasing a new car. I really liked their levels of profe More

by Chunamuni01!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ouss Mahmoud
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 25, 2019

Great service, Fantastic Team!! David provides great service on our vehicles. We have a Prius and a 4-Runner. When we drop our cars to him we know he will make sure they are taken ca More

by Lily1003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Walc
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 25, 2019

Toyota Richardson is The Best! All employees including manager are very very nice. And Thomas Pablo is the best! I take my Lexus only to this service and only to Thomas Pablo. He is More

by Mira Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo
Jan 28, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 24, 2019

Toyota 4Runner is great, communication needs work I originally went into the Toyota Service center a week ago because I was getting a car inspected. The car was from an outside party and in the end, i More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff and Amine, Nick Williams
Jan 28, 2019 -

Toyota of Richardson responded

Thank you, Ryan! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager.

January 24, 2019

Arthur is great Ask for Arthur Jacobi’s. He is super helpful. He works to help you understand your needs without being overally aggressive on adding on extra services More

by ScionKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
Jan 28, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

January 23, 2019

Great I had a great experience for buying from this dealer Because of it sales person and mangers and including finance department . Love to refer friends More

by Bethane19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Owens
Jan 28, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 22, 2019

Perfect Good service, good price and good treatment. Very friendly staff, the waiting room is very comfortable. I'm glad I went, I'll recommend them to my fri More

by Sergio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Jan 23, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

January 22, 2019

Polite, helpful, and efficient Everyone I’ve work with at Toyota Richardson service center have been very kind and attentive in their interactions. They seem knowledgeable and will More

by Turner,cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parrish Ganako, Jeff Harris, Alan Bostley , Dennis Quezada
Jan 23, 2019 -

Toyota of Richardson responded

Thank you, Cindy! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager.

January 21, 2019

5K service My appointment was scheduled for the same day I called. The service rep was knowledgeable, courteous, and friendly. My vehicle was ready for pick up More

by Kvu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jan 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

January 19, 2019

Terry Torbert Sales manager great with making easy on me! Terry Torbert very knowledgeable and excellent customer focus person, he made possible for me to get my Toyota Tundra and then the fiinance men Brian More

by HollyRooster!11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Management - Brian and Terry Torbert , Matt Grier, Alan Bostley
Jan 21, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

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