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Toyota of Richardson
Richardson, TX
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,560 reviews
October 30, 2018
Excellent Wheel alignment completed promptly without any problems or issues. Lee, service advisor, contacted me when ready. Invoice and car were ready to go, Wheel alignment completed promptly without any problems or issues. Lee, service advisor, contacted me when ready. Invoice and car were ready to go, when I got there. Alignment was spot on, my car needed it. More
by Dealer Review
Employees Worked With
October 28, 2018
New car experience Love my new Avalon. Thanks to Russ, my sales person and Nick, my finance person for making my experience smooth and helping me get a deal that I am ha Love my new Avalon. Thanks to Russ, my sales person and Nick, my finance person for making my experience smooth and helping me get a deal that I am happy with. More
by BK
Employees Worked With
Russ Kicey , my salesperson & Nick in Finance
October 27, 2018
Courteous, honest, and thorough Lee takes care of his customers. I will continue to ask for him. This is the first dealership that I have continued to come back to time and time aga Lee takes care of his customers. I will continue to ask for him. This is the first dealership that I have continued to come back to time and time again. More
by Jewett
Employees Worked With
October 26, 2018
excellent experience. very knowledgeable and friendly Sales manager and the finance managers were knowledgeable, courteous and friendly. No pressure approach.friendly and courteous. Helpful in making sele Sales manager and the finance managers were knowledgeable, courteous and friendly. No pressure approach.friendly and courteous. Helpful in making selection and long term decisions. More
by kris
October 21, 2018
Buying new Tires Lee was very helpful in helping me select new tires for my car. He answered all my questions and set four tires aside until I could bring my car in. Lee was very helpful in helping me select new tires for my car. He answered all my questions and set four tires aside until I could bring my car in. More
by Toyota
Employees Worked With
October 21, 2018
The service and people are great My salesman Randall was great, he explained to me all the new features that are on my new 2018 Tacoma. He takes his time to put together a good deal t My salesman Randall was great, he explained to me all the new features that are on my new 2018 Tacoma. He takes his time to put together a good deal that fit my budget. He provided excellent customer service and I have a great experience while I am there. All I can said is great job Randall and I am definitely refer my friends and family to Toyota of Richardson. Note: Randall Van-Ess name was no on the list below and I also forget my finance person name. I would rate both 5 stars More
by Kinney Tran
Employees Worked With
Randall Van-Ess, Miguel Alvarez, Alexis Prochnow
October 21, 2018
Oil change Great service department... as usual. No problems that I can see. The service department is very good at keeping you informed regarding any service th Great service department... as usual. No problems that I can see. The service department is very good at keeping you informed regarding any service that may need to be completed. More
by jfls369
Employees Worked With
Matt Grier
October 18, 2018
Great eork Customer service specialist Arthur is awesome! He is kind and courteous. He will even go the extra mile. Thank you for going the extra mile! Customer service specialist Arthur is awesome! He is kind and courteous. He will even go the extra mile. Thank you for going the extra mile! More
by PSalm6085
Employees Worked With
Arthur
October 18, 2018
Spectacularly incompetent Charged a $140 diagnostic fee, but couldn't diagnose the problem. Then they lost our freaking car when we went to pick it up. Take your car anywhere e Charged a $140 diagnostic fee, but couldn't diagnose the problem. Then they lost our freaking car when we went to pick it up. Take your car anywhere else. More
by Joshua
Employees Worked With
Bob Bostley
October 18, 2018
My New Rav 4Hybrid I was very satisfied with the deal I got. My salesman was really great and I would recomend him to any family member or friend in the market for a T I was very satisfied with the deal I got. My salesman was really great and I would recomend him to any family member or friend in the market for a Toyota. More
by mpantusa
