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Toyota of Richardson
Richardson, TX
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,562 reviews
August 05, 2016
friendly, professional They know what they're doing, they are friendly to deal with, they have good processes and can handle a large volume of cars efficiently. Thanks! They know what they're doing, they are friendly to deal with, they have good processes and can handle a large volume of cars efficiently. Thanks! More
by michael.barth2
Employees Worked With
Vien Nguyen
August 05, 2016
...required maintenance exceptional service! We have been dealing with Toyota of Richardson (Lee Schuster and Dwain Dorsey) for approximately 15 years; keep coming back becau exceptional service! We have been dealing with Toyota of Richardson (Lee Schuster and Dwain Dorsey) for approximately 15 years; keep coming back because the level of personal service is outstanding. More
by Rosie
Employees Worked With
July 19, 2016
Excellent response to issue I was interested in getting information about a new Toyota. in my initial interview with a sales representative I did not make myself clear as to w I was interested in getting information about a new Toyota. in my initial interview with a sales representative I did not make myself clear as to what I was interested in. I mentioned this to management in a follow up conversation and could not be more satisfied with the results. I would and have recommended this dealership to friends and family. They are responsive and very professional. More
by yankee1
Employees Worked With
Jeff Skolnick, Randy Penn
July 15, 2016
Great Service advisor I have my Rav 4 repaired at Toyota of Richardson since 2007 and have great service on every repair and service. Vehicle is always ready when promised I have my Rav 4 repaired at Toyota of Richardson since 2007 and have great service on every repair and service. Vehicle is always ready when promised. They will take you to work or home and pick you when service is complete. Everyone is very professional and helpful; I recommend Toyota of Richardson very highly More
by marge
Employees Worked With
Kyle Herd Service Advisor, Alan Bostley
June 19, 2016
great customer service. My throat was sore, and I began to cough while explaining why I was there. The service advisor ran and got me a bottle of water in about 15 seconds, My throat was sore, and I began to cough while explaining why I was there. The service advisor ran and got me a bottle of water in about 15 seconds, and made certain I was ok before we continued. Genuine concern. Love these guys! And they always wash your car! More
by mycarlisle
Employees Worked With
Kyle Herd
June 09, 2016
Great Customer Service Edward was my POC when visiting, I was needing my tires rotated and oil change so I just drove up, he let me know how long the wait would be and I was Edward was my POC when visiting, I was needing my tires rotated and oil change so I just drove up, he let me know how long the wait would be and I was a little pressed for time so I wasn't able to stay but he did let me know that I could make an appointment so that way I don't have to wait so long lets just say they had me in and out in about an 1hr10min I like that kind of speedy service!! Great job on letting me know what to expect when I come in next that way I can plan accordingly. Very nice and upbeat I like that!! More
by No Time To Wait
Employees Worked With
Edward Rogner
June 08, 2016
Took my 2014 Camry to have it service at the service center. I will recommend Toyota of Richardson for there great service. Thanks to my saleman Terry Torbet, Easy Newsome Service advisor and Jeremi Chapman, Yo I will recommend Toyota of Richardson for there great service. Thanks to my saleman Terry Torbet, Easy Newsome Service advisor and Jeremi Chapman, You all have my business. More
by Patsy Bowens
June 06, 2016
Best Customer Service by Omar Dibbeh. I really recommended Toyota of Richardson due to the best experience that I had with sales person Omar Dibbeh and finance guy Moe.They were very help I really recommended Toyota of Richardson due to the best experience that I had with sales person Omar Dibbeh and finance guy Moe.They were very helpful and professional. They were friendly and punctual. It was my first time buying a car and they assisted me very well. They have exceptional customer service and I recommend Omar Debbeh, Salesperson and Moe, finance for anyone who likes to by a car at Toyota Richardson. More
by Endu
Employees Worked With
Omar Dibbeh, Salesperson
May 30, 2016
skip it! very rude person. you can tell he is burnt out from his job. I am giving "one" star because there is no "0". The manager of the used car that I do very rude person. you can tell he is burnt out from his job. I am giving "one" star because there is no "0". The manager of the used car that I do not know the name was also very rude and unhelpful when it comes to returning my deposit that I was entitled. I give one person in the finance dept named Omar"5 star". More
by addistedla
Employees Worked With
Tracy Brown
May 25, 2016
Satisfaction Alan Bostley is the best service advisor. Always courteous, professional and helpful. I highly recommend him and already have recommended him to fam Alan Bostley is the best service advisor. Always courteous, professional and helpful. I highly recommend him and already have recommended him to family and friends More
by Lindita
Employees Worked With
Alan Bostley
