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Toyota of Richardson
Richardson, TX
2,564 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,564 reviews
July 27, 2014
Great Experience Abid was a joy to work with and he was so positive and friendly! Great experience for sure!!Ali Thanawala in the finance department was helpful and un Abid was a joy to work with and he was so positive and friendly! Great experience for sure!!Ali Thanawala in the finance department was helpful and understanding to what our situation entailed. It was actually a pleasant used car buying experience. More
by Ferguson1027
Employees Worked With
Abid was so friendly and a joy to work with for sure!! Ali Thanawala in the finance department was helpful and understanding to what our situation entailed. It was actually a pleasant used car buying experience., Abid Kahn
July 09, 2014
trade in car money $6300 was scamed for service warranty. totall ripoff place to buy car . trade in 6000 was involved in warranties rather than using for deduction for principle amount . total loss of $6000 totall ripoff place to buy car . trade in 6000 was involved in warranties rather than using for deduction for principle amount . total loss of $6000 be safe with jason klein and finance department . now seeking help from BBB and texas dps hope it helps to get my money back . its been almost 5 months going to toyota of richardson to solve the issue. be careful dont get cheated . More
by rajgnawali
Employees Worked With
sales
July 03, 2014
Thank you Mike Plazek Mike Plazek did a great job to help us determine if this would be the right car for our needs. He took the time to teach a young, yet legal driver to Mike Plazek did a great job to help us determine if this would be the right car for our needs. He took the time to teach a young, yet legal driver to drive a standard, yikes..... Mike described the safety features and answered other questions that we had. I think Mike had fun with the process and it really showed. He took the extra time to make sure this used Scion was serviced and cleaned before he delivered it to us. We did have a trade in, and I appreciated that he asked his manager and the Jeep manager to give a good trade in amount. While these two wouldn't make much of an adjustment, Mike did try to help with this process with other incentives. We are pleased with the purchase and would highly suggest you ask for Mike Plazek...He is really knowledgeable about cars in many ways, and goes the extra mile, so to speak, to help his customers. Thanks! More
by Scion8
Employees Worked With
Mike Plazek
June 13, 2014
Special Thanks!!! Thank you for your great service! I came from Japan. My English is not so good. But he could listened to me carefully and kindly, and understood me. I Thank you for your great service! I came from Japan. My English is not so good. But he could listened to me carefully and kindly, and understood me. I could purchase good car, and I was satisfied with his service! And, after I purchased my car, he helped me kindly. I appreciate his great support very much. And, I would like to recommend for everyone to purchase the cars at your dealer. Thank you, TOYOTA. And Thank you, Eduardo! More
by whiteguppy
Employees Worked With
Eduardo Varas
June 12, 2014
Pre-owned truck purchase Purchasing a car or truck is one of the biggest and most important decisions a person can make and having a good experience is very important to me. I Purchasing a car or truck is one of the biggest and most important decisions a person can make and having a good experience is very important to me. I have had many bad experiences in the past while purchasing a great car, but being able to have a great experience and get a great truck at the same time is awesome. My last 3 vehicle purchases from a dealership have been at Toyota of Richardson and it has always been good, but this time really stands out. I really felt that my salesman, Michael, was there to help me buy a truck and not sell me one. I was also very pleased for my great experience to continue with the sales Manager and finance. I want to thank the whole team at Toyota of Richardson for making this sales experience absolutely awesome. I look forward to coming back for service and I definitely know where I will be going to purchase the next one. Thanks, Andrew More
by athunt67
Employees Worked With
Micheal Beeman
June 11, 2014
Car Purchase Experience I called Toyota of Richardson because I found a vehicle that had caught my eye and i was looking to purchase a newer vehicle with a possible trade-in. I called Toyota of Richardson because I found a vehicle that had caught my eye and i was looking to purchase a newer vehicle with a possible trade-in. Ray Muchaga was the Salesman that I got in contact with and was very pleased with his professionalism and knowledge. I want to Thank everyone that helped from the sales manager Jordan Allen and Josh Akridge for being very helpful and making feel comfortable and not pressured with the sale. I love my new car and I will refer anyone that is interested in buying a new or used vehicle to Toyota of Richardson. Its well worth the drive!!! I More
by damianrod6
Employees Worked With
Ray Machuga, Josh Akridge, Jordan Allen
June 08, 2014
Toyota of Richardson IS THE BEST! Robert Alicea and Rey Reyes simply are THE BEST at what they do. Period. We have NEVER experienced such a friendly and competent car buying event as t Robert Alicea and Rey Reyes simply are THE BEST at what they do. Period. We have NEVER experienced such a friendly and competent car buying event as the one these two guys brought. From the test drive to the signing of the contract, Robert and Rey kept my wife and I fully informed and comfortably at ease throughout the entire car buying process. I happily recommend Toyota of Richardson for anyone's car buying needs as they exceeded our expectations in securing our Toyota Tacoma with zero pressure and friendly, straightforward professionalism and service. Thank you Robert, Rey and Toyota of Richardson. You are the BEST. Larry and Joyce More
by larry_joyce
June 08, 2014
A journey to buy my first car As a first car buyer I had my concerns about to go to a dealership. A friend of mine recommended me to contact Eduardo Varas at Toyota Richardson. As a first car buyer I had my concerns about to go to a dealership. A friend of mine recommended me to contact Eduardo Varas at Toyota Richardson. I made my previous research, by looking the used car inventory and I could find a couple of options. I contacted Eduardo by phone and he proposed the appointment at the best time for both of us. So I could arrive to the dealership agency free of time to spend in the process. Eduardo was very focused to listen to what I needed. He has explained patiently every step, like the car status, car history, finance plan etc. He also helped me with the car insurance, and answered each one of my questions,no matter what stupid question I asked, he always had an answer (which wasn't stupid) He makes the buying process so simple. I have enjoyed a lot what I thought it was going to be a very stressful situation. He was great to work with, he was quick and honest and i will work with him again in the future. By the time you go to Toyota of Richardson contact Eduardo Varas. I recommend him for his honesty, helpfulness, and general likable personality. You won't regret. Dario Sosa. More
by dmsosa12
Employees Worked With
Eduardo Varas
June 07, 2014
Got me a new car MPG, is great with my "C". Lonnie took the time to show me and let me drive the different Prius. I decided on the C because it was the perfect size. MPG, is great with my "C". Lonnie took the time to show me and let me drive the different Prius. I decided on the C because it was the perfect size. I have been just rolling around doing city driving and keeping up with traffic, but being light on the pedals during break in period. More
by kevinknows
Employees Worked With
Lonnie
June 04, 2014
Sienna SE One of the smoothest and quickest car sales experiences I have ever had. Robert was very easy to work with, great salesman. Thanks Buddy! 5 stars! One of the smoothest and quickest car sales experiences I have ever had. Robert was very easy to work with, great salesman. Thanks Buddy! 5 stars! More
by tylaska
Employees Worked With
