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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,591 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,591 reviews

November 26, 2024

Toyota of Richardson always gives me great advice and service. My tech— Lee — is helpful!! More

by dmasiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that Lee provided you with helpful service. We always strive to offer the best advice and service, and it's great to know that we met your expectations. We appreciate your continued trust and look forward to serving you again!

November 26, 2024

Waiting room out dated but service quality and kindness over seeds. Been coming here for yrs and been hoping to see a refreshed lobby for customers. More

by CaTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your feedback and your loyalty over the years! We’re glad to hear you’ve consistently received excellent service and kindness from our team. We value your input and look forward to continuing to serve you.

November 25, 2024

Everyone, especially Lee, service rep, was courteous and efficient. I was pleased with the experience. More

by jfg76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We're so glad to hear that Lee and the rest of our team were able to provide you with a courteous and efficient experience. We truly appreciate your kind words and are happy to have been of service. We look forward to assisting you again in the future!

November 25, 2024

Trustworthy staff with streamlined experience. Clean waiting area and consistent results. Will come again for maintenance More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito
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Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our trustworthy staff and streamlined service. We take pride in maintaining a clean and comfortable waiting area, and we're glad to know that you consistently receive the results you expect. We look forward to welcoming you back for your future maintenance needs. If there's anything else we can assist with, please don't hesitate to reach out!

November 25, 2024

They did what I asked and no more. The car rides better than when it was new. They fixed a problem that has existed since new. More

by Whitsai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear that we were able to address the issue that had been bothering you and that your car now rides better than ever. We take pride in delivering the results our customers expect, and we're so happy we could meet your needs. If you need anything else in the future, don't hesitate to reach out!

November 25, 2024

The service manager & management team provide excellent customer service. The waiting area is great and provide the free coffees and drink. More

by ftsai1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re thrilled to hear that our service manager and management team provided you with excellent customer service. We also take pride in our comfortable waiting area, and we’re glad you enjoyed the complimentary coffee and drinks. We look forward to serving you again in the future and appreciate your kind words!

November 25, 2024

Dealership and everyone working there us always professional and courteous. Dealership is clean and professional More

by mr2rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

mr2rudy responded

Lee is the best, always professional and informative.

Nov 27, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team. We take great pride in maintaining a clean and professional environment, and we're glad that it made an impact on your visit. We look forward to serving you again soon!

November 24, 2024

Good service they are very professional and the waiting room is big and have a lot things like free coffee fast wifi connection More

by berhanub316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Obazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you enjoyed our professional service and found our waiting room comfortable and well-equipped. Providing a welcoming environment with amenities like free coffee and fast Wi-Fi is just one way we aim to make your visit enjoyable. We look forward to serving you again in the future!

November 23, 2024

The only place I would trust for my car. care. Thank you for your service. More

by gangel79
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Toyota of Richardson responded

Thank you so much for your kind words! We're honored to be your trusted choice for car care. It’s always a pleasure to provide you with the best service, and we look forward to continuing to meet your needs in the future!

November 22, 2024

They are quick and fast with the vehicle service and I also got a great deal when I bought the car from Toyota of Richardson More

by omotayowunmzy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your amazing 5-star review! We’re thrilled to hear that your vehicle service was quick and efficient, and that you got a great deal when purchasing your car from us. We truly appreciate your feedback and look forward to assisting you again in the future!

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