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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,594 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,594 reviews

November 19, 2024

We were able to get the car in right away which was important because my daughter was taking it on a trip. Really appreciate th level of service. More

by colleengilmour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and I’m not sure
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Nov 20, 2024 -

Toyota of Richardson responded

Colleen, we’re thrilled to hear you had such a positive experience! It's great to know we could assist you promptly, especially for your daughter’s trip. Thank you for your kind words about our service; we look forward to helping you again in the future!

November 18, 2024

First time visiting this location for service and it was absolutely an awesome experience from the minute we lined up to the end. Everyone is very welcoming and very friendly especially Ryan! More

by cardonam76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 20, 2024 -

Toyota of Richardson responded

We're thrilled to hear you had an awesome first visit! Our team works hard to create a welcoming atmosphere, and we’re glad Ryan made a positive impact. We look forward to seeing you again soon!

November 17, 2024

It was ok . ok ok ok ok ok ok ok ok ok ok ok ok ok More

by matt2sepstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that your experience was okay. If there's anything we can do to improve or make your next visit even better, please don't hesitate to let us know. We appreciate your business!

November 17, 2024

Casey had me in at 6:34 and out at 7:04. He truly respects his customers’ time, and I appreciate that. More

by billweed98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We’re so glad to hear that Casey respected your time and got you in and out so efficiently. We truly value our customers and are happy to have provided you with such great service. We look forward to seeing you again!

November 17, 2024

Ryan was great! Highly recommend. Nice guy. Good communication. Word word word word word word. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 20, 2024 -

Toyota of Richardson responded

Thanks for the fantastic review, Aaron! We're thrilled to hear that Ryan made such a positive impression with his communication and service. Your recommendation means a lot to us!

November 17, 2024

I always trusted Richardson Toyota since my son bought CHR2020 car. Pricing & services no doubt. More

by jingcledera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezzie A
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Nov 20, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're thrilled to hear that you've had such a positive experience and that you trust us for both pricing and services. We truly value your loyalty and appreciate your continued support. If there's anything else we can do for you or if you ever have questions, don't hesitate to reach out!

Nov 23, 2024 -

jingcledera responded

Thank you very much. I hope and prayed that you will not change “forever” continue what you’re doing…GOD BLESS Toyota of Richardson Merry Christmas & Happy New Year to all. I will see you later❤️

November 16, 2024

Excellent sales staff. Excellent service from drop of to pick up and to following up More

by bzv0dt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Toyota of Richardson responded

Thanks! We're thrilled to hear you had such a positive experience with our sales team and service. Your feedback motivates us to keep delivering excellent support from start to finish. We look forward to serving you again!

November 16, 2024

Friendly staff. Didn’t feel like I waited that long for my service to be done. More

by enriquejr214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris
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Nov 20, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that our staff made you feel welcome and that your wait time was reasonable. Providing efficient and friendly service is always our goal. We look forward to assisting you again in the future!

November 16, 2024

The servicevat Toyota of Richardson is very Quick, staff are friendly and helpful. I am happy with the service here More

by Son Phung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 19, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our quick service and friendly staff. Your satisfaction means a lot to us, and we look forward to serving you again!

November 16, 2024

The Dealer starts to charge 3% if you pay using a credit card .. come on guys !! Avoid this charge to keep your customers. More

by fernandotaveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Toyota of Richardson responded

Thank you for sharing your feedback. We understand how frustrating it can be to encounter additional charges, and we sincerely apologize for any inconvenience this has caused. If you'd like to discuss this matter further or have any concerns, please reach out to Maria Arenas at marenas@vtaig.com. She will be happy to assist you and help resolve any issues you may have. We truly value your business and appreciate your understanding.

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