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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,595 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,595 reviews

October 21, 2024

I have always received great service at Toyota of Richardson. I will not take my car any where else for service!!! More

by rosemarymummert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerard
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Oct 24, 2024 -

Toyota of Richardson responded

Thank you for your loyalty and positive feedback! We're thrilled to hear that you've consistently received great service. We appreciate your trust in us, and we look forward to continuing to serve you and your vehicle!

October 21, 2024

The service I received yesterday was outstanding the technician was quick and professional with me More

by Mayble1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easy
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Oct 24, 2024 -

Toyota of Richardson responded

Thank you for your positive feedback! We're delighted to hear that you had an outstanding experience and that our technician provided quick and professional service. We appreciate your support and look forward to assisting you again in the future!

October 20, 2024

I want to say thank you for the service team at Toyota of Richardson. When I got there to drop off my Toyota for maintenance they were helpful and friendly. More

by artlujan80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that our service team provided you with helpful and friendly assistance during your maintenance visit. Our goal is to ensure every customer feels welcomed and well taken care of. If you need anything else in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 19, 2024

Muy buen servicing, excellent la persona que me atendio. Es super atento.en lo que More

by carmenayllon2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Toyota of Richardson responded

¡Gracias por tus amables palabras! Nos alegra saber que recibiste un servicio excelente y que la persona que te atendió fue muy atenta. Brindar una gran experiencia a nuestros clientes es siempre nuestro objetivo. ¡Esperamos poder atenderte nuevamente en el futuro!

October 18, 2024

Toyota staff texted and asked about my visit today and they always have good service More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Toyota of Richardson responded

Thank you for your positive feedback! We’re glad to hear that our team followed up with you and that you consistently receive good service during your visits. We value your feedback and appreciate your loyalty. If there’s anything more we can do for you in the future, please let us know. We look forward to your next visit!

October 18, 2024

Great dealership, problem resolver, extremely friendly. Special thanks to the entire management. Keep up the good work. More

by westvillagetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We’re thrilled to hear that you consider us a great dealership and appreciate our problem-solving approach and friendly service. Your kind words for our management team mean a lot to us, and we’re committed to maintaining the high standards you've come to expect. If you need anything else, please don’t hesitate to reach out. We look forward to serving you again!

October 18, 2024

Toyota of Richardson has always treated me fairly. I’ve taken two cars to them to inspect prior to purchasing them. I also have my Toyota Highlander service there. Great service! More

by patwyckoff
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We’re thrilled to hear that you've had positive experiences with us. It’s great to know we’ve been able to assist you with both your inspections and service for your Highlander. We appreciate your trust in us and look forward to continuing to provide you with excellent service in the future!

October 16, 2024

I've been a frequent customer of Toyota of Richardson. They continue to provide great service. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Toyota of Richardson responded

Thank you for your continued trust! We're delighted to hear that you've consistently received great service from us. Your loyalty means a lot, and we look forward to serving you again soon!

October 16, 2024

Always served with respect and honesty about services needed, prices, and importance of needed repairs and services More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonita
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Oct 17, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you consistently experience respect and honesty during your visits. Our team strives to provide transparent communication about services and repairs to ensure our customers feel valued and informed. We appreciate your trust in us and look forward to continuing to serve you!

October 15, 2024

Amazing customer service granted to me. I will definitely come back and refer more people as I did in my last visit. More

by Ongera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Toyota of Richardson responded

Thanks! We're thrilled to hear you enjoyed our customer service. Your referrals mean a lot to us, and we can’t wait to welcome you back for another great experience!

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