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Toyota of Richardson
Richardson, TX
2,683 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,683 reviews
August 02, 2025
Do NOT get a vehicle here. They sold me a vehicle with illegal window tint, without telling me at all. Got a ticket for it and when I called them to speak with them about it th They sold me a vehicle with illegal window tint, without telling me at all. Got a ticket for it and when I called them to speak with them about it they consistently dodged my phone calls, sent me to voicemail, ignored my emails, and when i finally got someone on the phone they told me they'd have a manager reach out. Guess what ? Never DID! I called again and when I finally got ahold of someone they say its acceptable to sell a vehicle with illegal window tint without telling the purchaser. Even went as far as saying the car had an inspection and that it passed before they sold it to me. Sounds like an illegal inspection to me! Will absolutely be going to court over this. If I could even remember the person who sold me the car's name I would put it in there, but i rated the person who did all the bank paperwork with me. (He didn't do bad, but someone should have told me this to begin with , never would have purchased it if i'd have known this, or atleast would have demanded they take the tint off & replace it) More
by MH
Employees Worked With
July 31, 2025
Great Service! My friend bought a vehicle here a couple of years ago, and they accommodated us until after hours to close the deal. More recently, I had an oil cha My friend bought a vehicle here a couple of years ago, and they accommodated us until after hours to close the deal. More recently, I had an oil change and service was exceptional! Highly recommend! More
by KO
Employees Worked With
Mitch Burgdorf and Patrick Kellly
July 30, 2025
They were extremely busy, but they worked diligently & kept me informed of when the work would be completed. kept me informed of when the work would be completed. More
by ncunn100
Employees Worked With
July 30, 2025
James Holloman, Brandon Philips and Felix Barron always does a great job. We have used this dealership for years does a great job. We have used this dealership for years More
by John
Employees Worked With
July 25, 2025
I used to drive to Hurst from Garland to get my Tacoma serviced. That’s quite a drive and they do an excellent job there. But a couple of years ago I traded my Tacoma for a Venza at Toyota of Richardson. serviced. That’s quite a drive and they do an excellent job there. But a couple of years ago I traded my Tacoma for a Venza at Toyota of Richardson. Terry Torbet was my salesman and is the best. Then I tried the service department again and have had nothing but 5 star service since. Beth Ann is my new service advisor but I think now you can trust anyone there. I prefer having my Toyota serviced at the dealer and I don’t think it costs any more than an independent shop and I know I have trained Toyota technicians working on my vehicle. Go here - you’ll be happy you did. More
by Makeyousmile
July 23, 2025
Exelente servicio muchas gracias a todos y Marcos muchas gracias siempre muy amable y me explica todo muy claro gracias siempre muy amable y me explica todo muy claro More
by Sonia.vasquez2182
