Toyota of Richardson

Robert and Juan were great! Definitely recommend them to family and friends. They have plenty of inventory Definitely recommend them to family and friends. They have plenty of inventory More

I have a great experience with Jon. He made the process fun and exciting. He was very respectful with my time. He made the process fun and exciting. He was very respectful with my time. More

We had the Absolute BEST experience here at Toyota of Richardson! JP is an amazing and very honest salesman. He made us feel right at home, worked with us, and was so patient. This was our daughters firs Richardson! JP is an amazing and very honest salesman. He made us feel right at home, worked with us, and was so patient. This was our daughters first time buying a car, and the process was flawless!! Thank you! We will definitely RETURN when we need another car! More

Jon was super nice and helpful on helping me find exactly what I wanted. He was able to find me a RAV 4 Hybrid within my budget. I definitely recommend going with him to buy your next car! what I wanted. He was able to find me a RAV 4 Hybrid within my budget. I definitely recommend going with him to buy your next car! More

Great experience working with Robert. He kept it clean and to the point with a lot of laughs. Really enjoyed this experience. He kept it clean and to the point with a lot of laughs. Really enjoyed this experience. More

This is the first review I have ever written. I feel the need to warn anyone else to absolutely avoid this dealership. I found the truck I wanted, contacted the dealership and filled out the fi I feel the need to warn anyone else to absolutely avoid this dealership. I found the truck I wanted, contacted the dealership and filled out the financing paperwork. I placed a deposit on the truck. As we agreed, 2 days later I drove the 3 hours to get to the dealership and pick up the truck. I texted the sales person the day and night prior, as well as 20 minutes before arriving at the dealership. After seating me in the waiting room for 30 minutes, I was told they sold the truck the day prior. Then why did I leave a $500 deposit, have multiple communications with the dealership daily, and drive for 3 hours to get the truck. They did not inform me that they sold it out from under me until I was seated in the dealership. Then they tried a bait and switch. When I asked for my $500 deposit back, they were very reluctant to refund it. Then they charged my card another $500 instead of returning the deposit. I did eventually get the deposit and the double charge back after more issues. Please save yourself the anguish, and use another Toyota dealership in the area. More

Thanks to Fawad Jafri. He’s indeed a good rep. Took his time to understand my needs and made great recommendations. Very selfless and supportive.. He’s indeed a good rep. Took his time to understand my needs and made great recommendations. Very selfless and supportive.. More

I would like to extend my gratitude and praise to John Patterson for the exemplary customer service I received at your Toyota of Richardson dealership last month. I had been searching for a high end, use Patterson for the exemplary customer service I received at your Toyota of Richardson dealership last month. I had been searching for a high end, used truck for my son for over a year when I came across one of your listings for a Toyota TRD sport. When I called to inquire about it, I spoke to John Patterson he was accommodating, friendly and helpful. We drove in from Fort Worth to purchase the truck and from our sales person, John Patterson, to our finance person, Brian Smith, the customer service was professional, simple and seamless. My son is thrilled with his new Toyota truck and I am highly satisfied with our vehicle purchase. Even though we have a local Toyota dealership here in Fort Worth, I will happily recommend the team at Toyota of Richardson to my family and friends. Thank you for your great service! More

Dishonest. Go back on their word. Do not honor their word. Liars. Trash. Worst dealer. Go back on their word. Do not honor their word. Liars. Trash. Worst dealer. More

They responded promptly, were very friendly, and worked hard to get me in the right vehicle in my budget. hard to get me in the right vehicle in my budget. More