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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,558 reviews

March 22, 2025

Fast and friendly service. The wait time was not long. I love Toyota Richardson. Thanks More

by Kenya Lindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Toyota of Richardson responded

Thank you for sharing your feedback! It's great to hear that you had a fast and friendly experience with Toyota Richardson, and that the wait time was minimal. It sounds like they provided excellent service!

Mar 24, 2025 -

Toyota of Richardson responded

Thank you for sharing your feedback! We're thrilled to hear you had a fast and friendly experience at Toyota Richardson. We appreciate your support and look forward to serving you again in the future!

March 22, 2025

Total communication on all steps of fixing my problem with the car and the charges were explained and reasonable? More

by Sfudgy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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Mar 24, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that our team provided clear communication throughout the repair process and made sure the charges were explained and reasonable. We appreciate your feedback and look forward to assisting you again in the future!

March 22, 2025

Terry Torbet (sales office) and Lee (service department) trust them for honest opinions on best price of vehicle as well as what needs to be serviced, which usually is very rare with a Toyota More

by gwaretriplet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Torbet
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Mar 24, 2025 -

Toyota of Richardson responded

Thank you for your great feedback! We're so glad to hear that Terry and Lee have earned your trust with their honest opinions and service. It's our goal to provide you with the best experience possible, and we're thrilled that we've met your expectations. We look forward to continuing to serve you!

March 21, 2025

Toyota of Richardson always provides excellent customer service and actually listens! Keep up the great work there and thanks for having such awesome advisor reps such as Lee, Benito, and Marco, y’all rock More

by Richard S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito and Marco
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Mar 24, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Lee, Benito, and Marco provided you with excellent service. Our team takes pride in truly listening to our customers and ensuring a great experience. We appreciate your support and look forward to serving you again!

March 19, 2025

Lee was awesome at cooperatively working with me to get approval and payment from an after market car warranty service! More

by zzz3809
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2025 -

Toyota of Richardson responded

We're glad to hear that Lee was able to work cooperatively with you to get approval and payment from your aftermarket car warranty service. Providing smooth and effective service is always our goal. Thank you for sharing your positive experience!

March 17, 2025

Good service . First time visiting this service center They did good . They service advisor really help me More

by Ajax George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're so glad to hear that your first visit to our service center went well and that our service advisor was able to assist you. We truly appreciate your trust and look forward to helping you again in the future!

March 17, 2025

Good service advisors. Oliver and Benitto the best. Disappointed with 3% service charge for credit card payment More

by winson_1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najeta
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Mar 18, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that Oliver and Benito provided you with great service. We also appreciate you sharing your concern about the 3% service charge for credit card payments. We'll certainly take your feedback into consideration as we continuously work to improve our processes. Thanks again for your review, and we look forward to serving you in the future!

March 15, 2025

Quick processing and on time expectations for when the work is done. Don’t really see any issues while I was there. More

by phanjohn288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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Mar 18, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're happy to hear the process was quick and met your expectations. We appreciate your feedback and look forward to serving you again in the future!

March 12, 2025

The service was excellent and the agent was doing his job properly.Also the timing was good. More

by Mohsen Alasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that the service was excellent and that your agent took great care in handling everything properly. We're also happy the timing worked out well for you. We appreciate your feedback and look forward to assisting you again soon!

March 11, 2025

Today I took my Rave4 for servicing overall experience was excellent. Happy to be part of Toyota family. More

by umesh.thapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Alexander
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Mar 12, 2025 -

Toyota of Richardson responded

Thank you for sharing your positive experience with your RAV4 service. We are thrilled to have you as part of the Toyota family and look forward to serving you again in the future.

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