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Toyota of Richardson
Richardson, TX
2,593 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,593 reviews
December 31, 2023
I am a retired employee of Toyota corporate and this was my first visit with a dealership. Everyone at the Toyota of Richardson was so courteous and gave me 5 star service. I was impressed!! Shout out to my first visit with a dealership. Everyone at the Toyota of Richardson was so courteous and gave me 5 star service. I was impressed!! Shout out to Danny, Justin and Benito! It feels like a family here. Thank u for taking care of me. I recommend this dealership to everyone to wants to feel special. Thank you! More
by Jangirardeau
December 30, 2023
Excellent service , good customer service, good communication, quality, friendly, trust worthy, timely , reliable, efficient and satisfying customer communication, quality, friendly, trust worthy, timely , reliable, efficient and satisfying customer More
by Roger
Employees Worked With
Oliver
December 29, 2023
Toyota of Richardson service keeps my 2014 Runner running perfectly while I continue the long wait for the new model of 4Runner to be released. I love being able to schedule online and having the option to w perfectly while I continue the long wait for the new model of 4Runner to be released. I love being able to schedule online and having the option to wait or be shuttled to work. Their service advisors are top notch. More
by tammyms
December 28, 2023
Great customer service, everyone was very helpful. I took advantage of the free wifi and was able to get my emails done. I took advantage of the free wifi and was able to get my emails done. More
by joyce.richardson
December 27, 2023
Toyota of Richardson always provide excellent service for a fair price; courteous and professional always with no hard sell. a fair price; courteous and professional always with no hard sell. More
by oldsocal
December 27, 2023
Well I wouldn't ever buy a car from this dealership again, but the service department was great. Aaron was my representative; he hands down made my experience with dealership service departments the be again, but the service department was great. Aaron was my representative; he hands down made my experience with dealership service departments the best ever. His attitude was awesome and he took the time to listen I my questions and answer every one of them. After the 1hr and 20min drive to get there I really appreciate the positive attitude, honest information, and prompt service. Maybe the sales department should look to them for some OJT. More
by favazzo
Employees Worked With
Aaron
