Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,558 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Contact Dealership
View Awards

1221 N Central Expressway

Richardson, TX

75080

Directions

By Type

Showing 2,558 reviews

March 11, 2025

Wonderful service. Brandon is the best service advisor. They make it an easy experience and explain everything More

by judy.hostler1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Mar 12, 2025 -

Toyota of Richardson responded

We're thrilled to hear about your positive experience with Brandon. Our team strives to make every visit seamless and informative. Your feedback means a lot to us!

March 09, 2025

Everything was good on time for the appointment, the service was excellent, kept up the good work! More

by Josemoraga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2025 -

Toyota of Richardson responded

Thank you for your positive feedback! We're glad to hear that everything went smoothly and that you received excellent service. We truly appreciate your kind words and will continue to work hard to maintain the high level of service you expect. We look forward to serving you again!

March 09, 2025

They are very kind ,efficient and prompt. I give them 100%.I therefore recommend them More

by kolawolelantoluremi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald, Alex they are both amazing.They deserve a lot of stars.
Report | Print
Mar 10, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We’re so happy to hear that you had such a positive experience with our team. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to serving you again in the future!

March 08, 2025

Lee Schuster is very Fair and Honest with me each and every time I have service work done on my vehicles. He is what keeps me coming back. More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Toyota of Richardson responded

Thank you for your fantastic review! We're so glad to hear that Lee Schuster has provided you with fair and honest service every time. His dedication to excellent customer service is truly appreciated, and we're happy to know that he keeps you coming back. We look forward to continuing to assist you with all your vehicle needs!

March 07, 2025

I always get great customer service and very helpful with any questions I might have. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 10, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We are thrilled to hear that you always receive great customer service and find our team helpful with your questions. Your satisfaction is our priority, and we look forward to assisting you again in the future.

March 06, 2025

They took my vehicle in ahead of my appointment and it was completed it quickly. More

by Aaronlisa576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey
Report | Print
Mar 07, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that we took your vehicle in ahead of your appointment and completed it quickly. We look forward to seeing you next time!

March 05, 2025

Great service , everyone was extremely helpful and friendly, very professional, from the beginning to end More

by jacsanavilez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that you found our service to be helpful, friendly, and professional from start to finish. Your satisfaction is our priority, and we look forward to serving you again in the future.

March 04, 2025

Great customer service! I was assisted with kindness, which I really appreciate! And they were very good at answering any questions or concerns. More

by cinthiapuente87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue
Report | Print
Mar 06, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that you experienced great customer service and that our team was kind and helpful in addressing your questions and concerns. Your appreciation means a lot to us and motivates us to continue providing excellent service.

March 02, 2025

I trust this place and I like to work with Patrick Kelly. He is totally helpful and find out what’s wrong with my car’s brakes. I’m coming back next time. More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelly
Report | Print
Mar 04, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We are glad to hear that you trust us and found Patrick Kelly helpful in resolving your car's brake issues. We look forward to seeing you again next time.

March 01, 2025

Great service always for me. I service my 3 cars at this dealership since 2004. More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BETH ANNA
Report | Print
Mar 04, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We are thrilled to hear that you have been satisfied with our service since 2004 and that you trust us with your three cars. Your loyalty means a lot to us, and we look forward to continuing to provide you with great service in the future.

Mar 04, 2025 -

Ambu responded

Great

1
...
7
8
9
...
256