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Toyota of Richardson

Richardson, TX

4.8
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,560 reviews

July 14, 2023

Always a great service, service advisor keep me informed all the time, excellent customer service. Job well done More

by juanjepsen
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 17, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 14, 2023

Great service , the representative Lee was really great and nice. He explained everything well to me. The service was done as expected, I will definitely come back again. Thanks Toyota Richardson and Thank More

by Jamal H
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 13, 2023

Did an excellent job. Beth Anne was my service advisor and she went above and beyond to continually update me on the status of my vehicle even though they were extremely b More

by tdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
Jul 14, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 13, 2023

Service was very good. Like I said Diana the service rep was very effective today More

by ricardolynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana the service rep
Jul 14, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 13, 2023

Service writers were good. But, having to pay at their desk, while they (sr) yo help other customers with their new car problems can get a bit overwhelming. My service write More

by njmtdb33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Martin Stiger
Jul 13, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

July 12, 2023

Yes, the dealer sent me a coupon for oil change. I use this coupon and I’m very happy it was a very quick and very nice service. Mr. Christian Christian is a very good person very professional and More

by jamesrajinder
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mr Christian
Jul 13, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 11, 2023

Toyota of Richardson is a very nice dealer. There’s service is excellent and quick! More

by dannypcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 11, 2023

Great customer service, both part department and service department, very knowledgeable service advisor. Job well done. More

by juanjepsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie
Jul 11, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

Jul 11, 2023 -

juanjepsen responded

Thank you for the service

July 10, 2023

Awesome! If I didn’t have a mechanic, I would be taking my Corolla and Sienna to you for service. You all are customer oriented. More

by svlozano3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 10, 2023

Bought my RAV4 at this dealer and have been taking in for all maintenance needs..Always great customer service More

by kathy.phillip@daltile.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Ann Rose
Jul 10, 2023 -

kathy.phillip@daltile.com responded

Toyota of Richardson Jul 10, 2023 kathy.phillip@daltile.com Bought my RAV4 at this dealer and have been taking in for all maintenance needs..Always great customer service

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