Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,421 Reviews
Call Service Center (972) 201-9228

1,421 Reviews of Toyota of Richardson - Service Center

Sort by
January 30, 2025

I love coming here! Erwin was awesome! He took the time to ask about my past visits and asked about my car’s performance. He was very friendly, professional and made my More

by Ebrad93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erwin
Report | Print
Jan 31, 2025 -

Toyota of Richardson responded

We're thrilled to hear you enjoyed your recent visit and that Erwin provided such excellent service! We appreciate your kind words about his friendly and professional demeanor, and we're glad he made your experience so enjoyable. We look forward to seeing you again soon!

January 30, 2025

Fast, friendly, and courteous. Advisor is very attentive and kept close update, good communication. I like the text and online diagnostics service selection, very high tech from my More

by Sax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jan 31, 2025 -

Toyota of Richardson responded

Sax, thank you for the fantastic feedback! We’re thrilled to hear you enjoyed our attentive service and technology offerings. Your satisfaction is our priority, and we’re glad we could enhance your experience. Looking forward to serving you again!

January 30, 2025

Kindest people I have ever purchased a large purchase from. Place is impeccably clean. All employees seem to know the products and listen customers . More

by Grandpa Hutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Ann
Report | Print
Jan 31, 2025 -

Toyota of Richardson responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. We take pride in our clean environment and knowledgeable staff, and your feedback truly motivates us. Looking forward to serving you again!

January 29, 2025

Patrick Kelley was thoughtfully and courteous. He took the time explained their process and the required options. He worked with me to schedule the return the next day for the work to be completed More

by boyceanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
Report | Print
Jan 31, 2025 -

Toyota of Richardson responded

Thank you for the fantastic review! We’re thrilled to hear that Patrick Kelley provided you with thoughtful and courteous service. It's great to know he took the time to explain the process and work with you on scheduling your return. We truly appreciate your feedback and look forward to assisting you again soon!

January 29, 2025

I got an appointment when I wanted one, my service advisor was great! He went over the maintenance on my car and recommended what was best for my car. I was in and out in no time! More

by Alicia S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jan 31, 2025 -

Toyota of Richardson responded

We're so glad to hear you had such a positive experience! We strive to make scheduling convenient and to provide efficient, top-quality service. It's fantastic that your service advisor was able to thoroughly explain the necessary maintenance and recommendations for your vehicle. We appreciate your feedback and look forward to seeing you again soon.

January 29, 2025

Efficiency and certainty the best of all manner of all the employees in the dealership and services. More

by Ngcarl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erwin
Report | Print
Jan 31, 2025 -

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled to hear that you experienced efficiency and great service from all of our employees. It's our goal to provide top-notch service every step of the way, and we're glad we could meet your expectations. We look forward to assisting you again soon!

January 28, 2025

Professional, courteous, and informative throughout my appointment. Great service. I highly recommend this dealership for all your needs. More

by Rgdillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samni
Report | Print
Jan 30, 2025 -

Toyota of Richardson responded

Thank you so much for your outstanding review! We're thrilled to hear that our team delivered a professional, courteous, and informative experience during your appointment. Providing exceptional service is our top priority, and we're delighted that we not only met but exceeded your expectations. Your recommendation means the world to us, and we truly appreciate you taking the time to share such positive feedback. We look forward to continuing to serve you and other customers with the same high level of care and attention to detail.

January 28, 2025

Lee Schuster was very nice and so helpful, he was extremely above and beyond, he let me know everything I need to know about my car. More

by Morah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We're thrilled to hear that Lee Schuster provided you with such helpful and thorough service. Going above and beyond to keep our customers informed is what we strive for, and we’re glad Lee made your experience a great one. We appreciate your feedback and look forward to assisting you again in the future!

January 28, 2025

Service was very excellent and everyone was extremely helpful to us. Highly recommend going here! More

by Chika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Report | Print
Jan 29, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you had an excellent service experience and found our team to be extremely helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

January 27, 2025

Staff that helped me are very professional and helpful. Very Friendly and knowledgeable in everything that they do. More

by Ebmendoza3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, and Tire salesman (forgot his name)
Report | Print
Jan 28, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We’re so glad to hear that our team was professional, helpful, and knowledgeable. We truly appreciate your feedback and look forward to serving you again in the future!

1
...
11
12
13
...
143