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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,501 Reviews

1,501 Reviews of Toyota of Richardson - Service Center

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July 18, 2025

The service advisor was very helpful and professional! The service was excellent! The oil change and maintenance was done quickly! More

by vickie_westbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

I had a broken front bumper that was flaring out and the dealership team buttoned it up with a couple of clips/bolts without me even asking them to. Bumper not only looks better, but now can't get snagged o More

by labors_tribal.0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

They were friendly. And provided great and professional services, they did inspection and provided recommendations. More

by mmg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
July 18, 2025

Lee Schuster did an outstanding job, taking care of my service in a fast and efficient manner. Always a pleasure working with Lee and he is the reason I service my vehicles at Toyota of Richardson. More

by JEC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I always receive quality customer service from Toyota of Richardson whenever a need arises with my vehicle. They ALWAYS work the customer into their busy schedule. I went in for an emissions check on Mond More

by Jangirardeau
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2025

Easy appointment process. I'm greeted quickly when I pull in. Great job done on my truck. I had a very minor issue that they didn't even charge me. More

by james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
July 14, 2025

They offer the oil change at very competitive price for Toyotas. And the service is quick. You can wait there for about an hour to get it done with an appointment. More

by Slin2508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Toyota of Richardson has been my go to dealership for years now I have been so satisfied with their service and the quality work they do. I would like to give a shout out to Jesus he was exceptionally co More

by 2014 TOYOTA AVALON HYB 4D PRM/TOU/LTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus service drive at Toyota of Richardson
July 13, 2025

Everyone especially Jesus was exceptionally courteous and professional Thank you for having such a wonderful team of people at Toyota of Richardson More

by 2014 TOYOTA AVALON HYB 4D PRM/TOU/LTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
July 12, 2025

I’ve been here for service several times and have always gotten good service. Sometimes the wait is longer than others, but I expect that. More

by Diana Lansing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey