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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,520 Reviews

1,520 Reviews of Toyota of Richardson - Service Center

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August 06, 2025

Prompt service checkin. Explanation of the service needed. Short wait for a ride home. Reasonable time to complete the job. Notified me of vehicle ready and promptly sent so More

by nivenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

My tire pressure was low due to nail on side of tier, Toyota of Richardson spend time find same brand tire and changed it on in few hours for me without charge. I am very satisfied for their Service and More

by helendeng165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2025

All very professional, very patient and attentive, very kind, I gladly give you back at the next opportunity. More

by cegomeze.85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
August 03, 2025

I came in with a problem that I did not know how what was going to need. I was handled by Lee and others very in an efficient and personal manner. I received the usual excellent service and results. More

by Dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

New car sales and the service department are among the best I’ve ever experienced, and I’ve bought a lot of cars. More

by billweed98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Stiger
July 31, 2025

Great Service! My friend bought a vehicle here a couple of years ago, and they accommodated us until after hours to close the deal. More recently, I had an oil cha More

by KO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Burgdorf and Patrick Kellly
July 30, 2025

They were extremely busy, but they worked diligently & kept me informed of when the work would be completed. More

by ncunn100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

James Holloman, Brandon Philips and Felix Barron always does a great job. We have used this dealership for years More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Great Service Department in the metroplex. I was in and out in 2 hours as there were super busy. More

by Ahmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
July 25, 2025

Great customer service in the service department. I used Jesus as my service advisor for my vehicle. More

by LUCY_MORENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin