Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,023 Reviews

1,023 Reviews of Toyota of Richardson - Service Center

Sort by
May 08, 2024

Love this dealership because every repair is explained very clear. There are no surprises. Service Tech Benito Najara kept me posted on repairs. More

by DBernal57
Recommend Dealer
Yes
Employees Worked With
Benito Najara
May 08, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

May 08, 2024

Very good service. Grateful for having an advisor who is willing to go the extra mile More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Silverio
May 08, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience, Carlos. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 08, 2024

Chris was great checking in the car. Fantastic performance. 🎭 car was ready very quickly. Thank you More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service department.
May 13, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 07, 2024

Fast service good customer service I like it i recommend Toyota Richardson for your service More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Richardson responded

Thank you for the kind words, Daniel! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 06, 2024

Casey assisted and explained to me well what services are needed for my car and how those car services help to keep my car in great condition. More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stinger and Harold (the shuttle driver)
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 06, 2024

This has been my preferred service dealer for many years. I greatly appreciate that there are no hard sales. You keep the customer well informed of vehicle needs, allowing the customer to make the decision More

by victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Richardson responded

Thank you for the kind words, Victoria! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

May 06, 2024

They were Quicken efficient and politely brought my car right to me when finished since I’m handicapped More

by Lnss54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 05, 2024

Great service, always reliable and helpful. Answered questions. Would recommend to a friend for sure. More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 03, 2024

First time experience I’d say met my expectations! My advisor Michael answered all my questions and let me know what was needed without pressuring me into services! More

by Natty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Albiso
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

May 03, 2024

Gerad did an excellent job of explaining the needs for my vehicle, those that should be handled immediately and those that could wait for the short term, if that is what I wanted. More

by gobeatey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : gerard
May 06, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager