Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,047 Reviews

1,047 Reviews of Toyota of Richardson - Service Center

Sort by
July 28, 2023

I already did that. As I wrote before, I am grateful to and very appreciative of the service and help Beth Anne Rose provided with regard to the repairs my car needed. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose. 5 Stars
Jul 31, 2023 -

Toyota of Richardson responded

Thank you, Crystal. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 28, 2023

Friendly and knowledgeable staff. They recommend services but never force you to accept anything you’re not ready to invest in. More

by jennt74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H.
Jul 31, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 28, 2023

Faster and attentive service ! ! Great working team!! Much better than a year ago thre hours waiting and the last time 45 minutes!! Great service!! More

by Victor P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Victor! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 27, 2023

My service advisor took the time to listen and answer my questions. Ryan Knowles also explained the process that needs to be done. More

by Hil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Jul 27, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

July 27, 2023

Toyota Richardson does a great job servicing our three Toyota vehicles. Shout to Lee and Brandon and their team…great job! More

by danlori3m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 26, 2023

Service team are very professional , they give me good advice and my budget what my car need to maintenance. More

by beautycare9u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

July 26, 2023

On time, great service I have been using them for about eighteen years, Good maintenance work and customer service More

by jimdick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 26, 2023

Brandon was my service provider today. He was professional and courteous. My car was ready to go within the time he told me. More

by brendahud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 26, 2023 -

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

July 26, 2023

Very efficient. Explain services needed. I always have my car serviced here. I trust them. More

by Cmorlando2013
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin hogue
Jul 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 25, 2023

The service was easy to schedule, reasonable recommendations, helpful while traveling, great communication, and done timely. More

by AZ Toyota guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

...
49
...