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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,018 Reviews

1,018 Reviews of Toyota of Richardson - Service Center

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July 08, 2023

The Toyota service is so great, that is the reason. I have brought all my cars from Toyota. Toyota has the most reliable cars with good service. More

by rhsu Plano TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

July 08, 2023

Always great service to my all three cars. I recommend to people I know like l always do. More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 08, 2023

A very busy shop-Perhaps they are doing something right . . . Christian Tunnel was great to work with-a great listener and nice guy to work with! More

by kvphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Tunnel
Jul 10, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Christian, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 08, 2023

Mr Shuster was great very awesome guy top of the line service. Thanks Mr Shuster. More

by amlekeabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy my team could help! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

July 08, 2023

I do enjoy coming up to Toyota of Richardson. I’m always serviced and timely manner. As well they do provide amenities for the customers while they wait for their cars to be serviced. It’s always More

by Keithdr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young men that went and picked up my car. They did a great job as well very personable.
Jul 10, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 08, 2023

Good experience. Will be specifically requesting service provider Lee Schuster in the future as I was impressed with the level of knowledgeable communication and frie More

by Sem06k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 07, 2023

I have always been very please with Toyota of Richardson and with my service manager, Lee Schuster More

by Lesag.nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 07, 2023

I have been a Toyota of Richardson customer for almost 20 years. I have come to expect clear communication from the advisors and prompt service. I was not disappointed today. I had a 7 am appointment and wa More

by L.Noblin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Jul 10, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 06, 2023

My service tech Lee always has a great attitude and takes time to go over what needs to be taken care of on my car. More

by Jbradley72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Toyota of Richardson responded

It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

July 06, 2023

Repair of primary reason for visit as well as other repairs needed that were found upon inspection were all completed when promised and I can feel an improvement in how the car functions now. Tkx More

by bjenglar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue and technician(s) involved
Jul 07, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

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