Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,452 Reviews

1,452 Reviews of Toyota of Richardson - Service Center

Sort by
March 20, 2024

Lee Schuster is the best. He takes care of me and my tundra in the best way. More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 20, 2024

i bought my car at cowboy toyota but toyota in richardson goes beyond helpfull. service is excellent More

by jose arteaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : branden
Mar 21, 2024 -

Toyota of Richardson responded

I'm happy to hear it, Jose! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

March 19, 2024

Lee has been my service advisor for 20 years and he is the reason I continue to bring my 4Runners here (2). I trust him! He is always courteous and professional. Toyota of Richardson is lucky to have More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Toyota of Richardson responded

Thank you, Don! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 16, 2024

Great customer service and professional in general. Lee is very knowledgeable with car maintenance and experience More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Toyota of Richardson responded

Thank you, Patty! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

March 16, 2024

Excellent service shop , supervisors are professionals , sharp and helpful.They make sure the customer is happy and understand what is going on . More

by Hoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

March 15, 2024

The service rep is a lot of help and the mechanics and tech reps seem very knowledgeable. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Mar 18, 2024 -

Toyota of Richardson responded

Thank you, James! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

March 14, 2024

I purchased my car from Toyota Of Richardson in 2014. So far, I am happy with the service. More

by ceceworthington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
March 14, 2024

I've been a service department customer for 18+ years! Lee and his team always recommend the correct work needed and get it right the first time. I like being able to work with the same service writer, be More

by DFWcommuter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Oliver did an awesome job making my experience less stressful. He displayed a high level of professionalism, confidence and kept me updated till the last minute. I couldn’t ask for anything more! Thank More

by Ola
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Mar 13, 2024 -

Toyota of Richardson responded

Thank you, Ola! I am glad to hear our team member Oliver left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

March 13, 2024

I am a returning buyer of three Highlanders and well satisfied with all phases of business from the sales department all the way to the service department. And I pass this along to anyone inquiring abou More

by Eddymullins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips
Mar 13, 2024 -

Toyota of Richardson responded

Thank you so much for the review, Eddy! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

...
54
...