Toyota of Rock Hill
Rock Hill, SC
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I scheduled an appt for a new battery. After 30 minutes at the dealership I was asked to approve the purchase of a battery for $229. I approved the purchase. Then 30 minutes later I was in After 30 minutes at the dealership I was asked to approve the purchase of a battery for $229. I approved the purchase. Then 30 minutes later I was informed there was no battery available and no one knew when a battery would be available. Once I arrived home I received a text asking for my approval to now pay $388. I approved the purchase and still do not know when the battery will be available for installation. I was told it could be months. More
Thanks again Tim Evans for great customer service. . you are the true definition of a great employee that puts their customers 1st.. I hope they know how great you are at Toyota . you are the true definition of a great employee that puts their customers 1st.. I hope they know how great you are at Toyota More
Good, quick service. Very accommodating and informative service representative (Tim Evans) Thorough feedback on service performed. Thank you! Very accommodating and informative service representative (Tim Evans) Thorough feedback on service performed. Thank you! More
Professional service advisors, fast, and courteous staff, clean environment, with all the amenities you need to conduct business while waiting on your vehicle. clean environment, with all the amenities you need to conduct business while waiting on your vehicle. More
I visited the dealership to have my oil changed. The service was fast and efficient, taking approximately one hour. Additionally, they did an inspection of the car and gave me a full report. My car The service was fast and efficient, taking approximately one hour. Additionally, they did an inspection of the car and gave me a full report. My car is a Lexus GX460. This Toyota dealership is closer to my home than the Lexus dealership and they have always provided excellent service using OEM parts and providing me with care equal to the Lexus franchise. More


