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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
2,158 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,158 reviews

December 23, 2024

Completed all. of my needs in one visit. Did not push when I did not have all of the suggested repairs done that day. More

by stephaniec40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 25, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Dec 25, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2024

Professional and walked me through the steps make sure approved service was chosen correctly. And was very polite More

by msmarr42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
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Dec 24, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 21, 2024

From the first time I visited the dealership to the present time, the staff at the dealership makes the customer special. More

by m.l.pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim / service dept
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Dec 24, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. We hope you have a great day!

December 21, 2024

Great service and excellent customer service and care. Service with a smile and serice team. More

by lwest2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht, David Hart, Jerry McIntosh, Laura Driscoll, hbode Admin, Matt Haley, Riggs Jones, Hiba Fayad, Quentin White
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Dec 24, 2024 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

December 21, 2024

Fox was knowledgeable assistant, helped to fix issue with lurching transmission on my Toyota Rav4 More

by andrey.bakey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Print
Dec 24, 2024 -

Toyota of Rock Hill responded

Hello Andrey, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 21, 2024

Tim Fox is a great service writer. Always shoots it straight. Would refer to anyone. More

by Boatright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Print
Dec 22, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

Second time visiting to dealership not please either time was there for a minor job hour and a half later number of people came in after me and left not happy with that More

by vinesettsjewelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Print
Dec 22, 2024 -

Toyota of Rock Hill responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Reidy General Manager m.reidy@toyotarockhill.com

December 18, 2024

Ask for Fox, he is their best customer service representative in the dealership. He has taken care of our Toyota Highlander for years and from major to minor jobs he has always on point. That’s wh More

by edward.connors11158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Print
Dec 21, 2024 -

Toyota of Rock Hill responded

Hi Edward, we're happy you found Fox to be so supportive during your experience here at Toyota of Rock Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

I bought my Prius here. Sale was easy and received an excellent trade-in price for my old car. Thanks to their fabulous service department, my Prius is still going strong af More

by ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Jacobs - 5 stars
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Dec 21, 2024 -

Toyota of Rock Hill responded

Hi Ruth, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Great service today from Tim’s Evans and his trainee. Awesome job, attentive and courteous. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Time Evans and Trainee
Print
Dec 20, 2024 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about Tim and team. Feel free to reach out to us if you need anything. Have a wonderful day.

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