Toyota of Rock Hill

Brandy H. is AMAZING to work with! She respects your time but also cares about your vehicle getting fully checked out by the service department. My appointment is AMAZING to work with! She respects your time but also cares about your vehicle getting fully checked out by the service department. My appointment have never been over an hour unless something needed to be fixed. Brandy has become a friend as well as my service agent that I like to work with. More

It was a speedy, efficient experience. I was in and out in about an hour. I was in and out in about an hour. More

Fast service and good customer service always. Love coming here to get my car serviced Love coming here to get my car serviced More

Toyota of Rock Hill is a very good dealership and my service advisor, Tim Evans is excellent! service advisor, Tim Evans is excellent! More

If you are in the market for a new or used car, check out Manny, he is extremely personable, kind, understanding who will give you great service. Manny is so handsome that it is hard to keep your mind on bus Manny, he is extremely personable, kind, understanding who will give you great service. Manny is so handsome that it is hard to keep your mind on business..LOL More

Had my car serviced today and, as always, a professional, courteous service representative, Ray Mock, provided kindness and great service. Service was done in a timely manner with complete satisfaction! courteous service representative, Ray Mock, provided kindness and great service. Service was done in a timely manner with complete satisfaction! More

I was very pleased with detailed explanation of potential problems with my vehicle. And very friendly service advisor. problems with my vehicle. And very friendly service advisor. More

All people very helpful showed me around dealership answered my question about service Tim Fox came out and told about next service when needed and what it would be all in under one hour start to fini answered my question about service Tim Fox came out and told about next service when needed and what it would be all in under one hour start to finish. More

Fast and professional. Don’t make you pay for ridiculous services that aren’t needed. Don’t make you pay for ridiculous services that aren’t needed. More

Dropped off my 2005 Corolla early for service, (my work history over 10 yrs at a Toyota dealership. so I am well aware of Toyota's standards and expectations) my advisor David Bowles who was not even dress history over 10 yrs at a Toyota dealership. so I am well aware of Toyota's standards and expectations) my advisor David Bowles who was not even dressed as an advisor, finally sent a text with recommendations 9, I agreed to all but 2. I called to inquire when the car would be done and was abruptly told that one of the recommendations would take over 8 hrs. to complete and that is if they had the parts tentatively Friday the car should be done. I called Friday and left a voice message, after over an hour I called back and he told me that he was in the parking lot and it should be done by 1pm. today. I had to pick my granddaughter from school, Gaston Co. and proceeded to the dealership. Within this time Mr. Bowles who up to this point has not communicated with me called twice to confirm my arrival time and his reasoning was "he wanted to meet me and he was done working at 4pm"? Considering the amount of money I paid for the repairs it was unfortunate the lack of courtesy and attentiveness that I am use to receiving from any other Toyota dealership fell extremely short. (As a P.S this was the second time at this dealership, before I waited over 2 hours to have one tire replaced on my Lexus and again that visit did not go well either) needless to say this was and will be the last appointment at this dealership for me. More