Toyota of Rock Hill

Great Customer Service. Free coffee also. I have bought my last three cars there. Love my Toyota. Free coffee also. I have bought my last three cars there. Love my Toyota. More

Tim Evans is always very kind and a pleasure to work with. He takes time to explain everything to you. I always choose him to help me with my car service needs. with. He takes time to explain everything to you. I always choose him to help me with my car service needs. More

They are amazing. They were kind, they were quick, and they made sure I was taken care of. They were kind, they were quick, and they made sure I was taken care of. More

Friendly competent professional. What more can you say!! Maybe I should say that again. .Ditto!! What more can you say!! Maybe I should say that again. .Ditto!! More

Tim from Toyota RH was absolutely amazing to work with from start to finish! We called day of for an oil change, new tires and an alignment. It was a busy day and he squeezed us in. He set expectations up from start to finish! We called day of for an oil change, new tires and an alignment. It was a busy day and he squeezed us in. He set expectations up front for costs which was reasonable. Tim was very personable and made us feel like not just another customer. He even personally brought my car through the service car wash minutes before they closed for the day. I will regularly request to work with him from now and would recommend him to anyone. More

I wish I could say that I’ve had nothing but great experiences here since my first visit last year in March. However it’s gone downhill. The last few oil changes we have gotten have been extremely lon experiences here since my first visit last year in March. However it’s gone downhill. The last few oil changes we have gotten have been extremely long — as in very lengthy wait times. One of them I waited over two hours?! Absurd. An oil change, especially when scheduled, should never take that long. Additionally, just today, we went to bring our car in for its oil change and it took an hour and a half. The length of time it takes when we have an appointment is absolutely ridiculous. Not to mention no one came to notify us that the car was ready. Very frustrating. (This also happened the previous time I brought it in for an oil change.) The person we requested when we booked online (Tim, that checked us in) not only left/was on break or something when the car was done — but the person covering him knew nothing about the discount we had for the oil change (it was used when the appt was booked and in the confirmation email) and made my husband have to have me retrieve it to show proof. The least that could have been done before Tim left for the day or his break, is to brief whoever is taking over so they know how to approach checkout. Very disappointing overall and we most likely won’t be coming back if this continues regularly as it has. More

This dealership clearly places a high value on clear and consistent communication. It's an easy process, they are efficient and friendly. consistent communication. It's an easy process, they are efficient and friendly. More

Excellent service and professionalism. kind and caring. service is rated by me as A1+ GREAT kind and caring. service is rated by me as A1+ GREAT More

Tim Evans is the best service person ever! He is always polite and very helpful. He always keeps me informed during service. He is always polite and very helpful. He always keeps me informed during service. More

Toyota Rock Hill was a nice place to buy a used vehicle. Felix, our sales consultant, was great. From the test drive, to the business paperwork, everyone was very friendly and helpful. It helps that Toyot Felix, our sales consultant, was great. From the test drive, to the business paperwork, everyone was very friendly and helpful. It helps that Toyota's are a fantastic product and easy to sell! More