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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,825 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,825 reviews

April 05, 2024

Service department does a great job! Jason handled my Four Runner and I have no complaints. I have been here several times. Both the customer service team that welcome you to your ser More

by Michellehayes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 10, 2024 -

Toyota of Rock Hill responded

It's great to hear that you had a positive experience with our service department, especially with Jason handling your 4Runner! Providing professional and friendly service is important to us, from the customer service team to our service technicians. Thank you for choosing us for your automotive needs!

April 04, 2024

Everyone there was very pleasant and professional. The dealership was very clean and the people went out of their way to make sure people knew and understood what was going on. More

by pebblesfamily62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Jacobs
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Apr 09, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a pleasant and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Great service, no waiting time, they honor your appointment. The establishment well organized, clean and they caterer to their customers. Great customer service! More

by Peggy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
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Apr 06, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 04, 2024

Toyota of Rock Hill provides excellent service to my vehicle. Service Advisor Tim Evans is always reliable, honest, communicates with me regarding my service and what’s needed, and keeps me posted on t More

by ToyotaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
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Apr 10, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience at Toyota of Rock Hill, especially with Service Advisor Tim! Providing excellent service, honesty, and clear communication are priorities for us, and we're glad Tim has been able to meet and exceed your expectations. Thank you for your loyalty as a customer. Drive safely!

April 04, 2024

Extremely long wait time for scheduled appointment. Over 2 hours for a scheduled tire rotation and balance. Arrived 5 minutes early and after 2 hours had to go ask how much longer and was told at least More

by Rcmcateer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Apr 06, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 03, 2024

The people in service was very nice and pleasant. Everyone was helpful and knew what I needed. More

by Steve1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 04, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 03, 2024

Toyota always takes great care of me and addresses my concerns quickly! I feel confident they'll fix the issue the first time. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 05, 2024 -

Toyota of Rock Hill responded

That's wonderful to hear! Toyota is committed to providing excellent service and ensuring that your concerns are addressed promptly. We're glad you have confidence in our team to fix the issue right the first time. If there's anything else you need or if you have any more concerns in the future, please let us know. We're here to help!

April 02, 2024

Tim Fox is amazing everytime! He always goes above and beyond. Thank you for always being great! More

by quiznos_girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox, hbode Admin
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Apr 05, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Tim provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 02, 2024

Ray was very helpful and great to work with today! I always have a great experience at Toyota of Rock Hill and would recommend this place to anyone! More

by zcornacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock, hbode Admin
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Apr 05, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Ray provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 05, 2024 -

zcornacchia responded

Thank you so much! I appreciate it! I look forward to coming in next time!

April 02, 2024

Today was my first visit at Toyota of Rock Hill. I was very pleased with their customer service. They were very helpful and friendly and my car was serviced very promptly. More

by Janclyburn68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron, hbode Admin
Report | Print
Apr 06, 2024 -

Toyota of Rock Hill responded

We are glad to hear that your first visit to Toyota of Rock Hill was a positive experience! It's great that you found the customer service to be helpful and friendly, and that your car was serviced promptly. We appreciate your business.

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