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Toyota of Rock Hill

Rock Hill, SC

4.7
2,076 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,076 reviews

October 07, 2024

Great service today. The problem I came in with was fixed. Thanks for getting me in and out at the right time. More

by Crispus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht, David Hart, Jerry McIntosh, Laura Driscoll, hbode Admin, Matt Haley, Riggs Jones, Hiba Fayad, Quentin White
Oct 26, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Ray is great! He had my car in and out while I waited on it. Super helpful! More

by amthomas2009
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 26, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 06, 2024

Always a simple process getting my vehicle serviced at Toyota of Rock Hill. No high pressure sales tactics. Great service and pleasant waiting area. More

by wernerg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 12, 2024 -

Toyota of Rock Hill responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

Austin was amazing. I will definitely be asking for him again. He was very informative and very friendly. More

by bpranjkic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Oct 12, 2024 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

Every time I go to this dealership, it’s a disorganized mess. I’m always told it’ll be an hour, and after 3 hours, I still hear nothing. I only ever get tire rotations and oil changes. Why is it taking nea More

by Andrea M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim in the service department
Oct 10, 2024 -

Toyota of Rock Hill responded

Andrea M, We are very sorry to hear about your experience. If you would like to contact me at 803-328-2886 ext 2208 I am more than happy to discuss what happened and see if we can try to make it up to you. Dan Hinic General Manager dhinic@toyotarockhill.com

October 04, 2024

Toyota of Rock Hill is always in its game when I get my car serviced. The Team is professional and make the visit a pleasant one! They also have a great sales Team! I highly recommend them for your next More

by LuLu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole in Service
Oct 12, 2024 -

Toyota of Rock Hill responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 04, 2024

The price that I had to pay was actually less than the estimate The service writer was helpful and friendly More

by kraft_kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen All
Oct 12, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

October 02, 2024

Love the upfront pricing and the video of the tech showing the code reader and explaining everything to me where I could see and how simple it was to approve the work. This was so great I wish more ha More

by amgelkis72277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Haley, Riggs Jones
Oct 05, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 01, 2024

It was so easy to schedule a service appointment and excellent communication from the technician & service department, Thank you very much!! More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, the technician who checked me in and the technician who worked on my car
Oct 06, 2024 -

Toyota of Rock Hill responded

Hi Valerie, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

Efficient and keeps you well informed about repairs. Also let's you know cost and does not charge credit card fees. More

by barbbaker11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RAY
Oct 06, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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