Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
2,158 Reviews
Call Dealership (803) 328-2886
View Awards

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 2,158 reviews

November 15, 2024

Very efficient and thorough. I was taken in on time and finished, pleasant staff and waiting area. More

by gmatoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Print
Nov 18, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

I was amazed how they really worked with me to get me in a car I need with the credit I had. More

by sbrewer22880611
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin, Hiba Fayad, Quentin White
Print
Nov 18, 2024 -

Toyota of Rock Hill responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 15, 2024

Thorough, helpful and friendly Service Advisor kept all work done in timely and efficient manner. More

by Rich3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick All
Print
Nov 18, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Service Department is well run & staffed. All my questions were answered & maintenance was completed in reasonable time frame! More

by rlmcmillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cole
Print
Nov 18, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2024

Great service team! Communication, timing, results all met or exceeded expectations. Will use them again for future service needs. Well done Stephen! More

by jheyward56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen All
Print
Nov 14, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please don't hesitate to reach out if there's anything additional we can do for you.

November 11, 2024

Adviser can do better job. Needs to communicate with the costumer if it's going too take long than expect. More

by pdavidovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hart, Jerry McIntosh, Laura Driscoll
Print
Nov 14, 2024 -

Toyota of Rock Hill responded

I apologize that you experienced a lack of communication while having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Michael Reidy Service & Parts Director m.reidy@toyotarockhill.com

November 09, 2024

I have been very satisfied with Toyota of Rock Hill service. Jason is an outstanding service guy! More

by sbrindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Print
Nov 12, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2024

The adviser was fine, the mechanic needs to communicate with the adviser to tell the costumer if it's going too take long than expected to get the job done. More

by Lwackland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Print
Nov 14, 2024 -

Toyota of Rock Hill responded

I apologize that you experienced a lack of communication and extended wait time while having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Michael Reidy Service & Parts Director m.reidy@toyotarockhill.com

November 09, 2024

I feel like we were taken advantage of. The oil change and rotation was supposed to be complimentary. But since I couldn’t find my advertisement on the phone I was charged $113.00. Even tho More

by Mattmann1863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service tech
Print
Nov 13, 2024 -

Toyota of Rock Hill responded

We certainly didn’t mean to disappoint you and would like to correct this misunderstanding. There was not enough information to figure out how to contact you but would love for you to reach out so we can correct this situation. Please feel free to contact me at 803-328-2886 ext 2208. We appreciate your business and sorry this happened. Dan Hinic General Manager dhinic@toyotarockhill.com

November 09, 2024

Andre was awesome to work with! Overall great experience buying from Toyota of Rock Hill More

by lm110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Andrews
Print
Nov 12, 2024 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
113
114
115
...
216