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Toyota of Rock Hill

Rock Hill, SC

4.7
2,056 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,056 reviews

September 14, 2024

The dealership is good with service. I would however say I am disappointed as this is the only Toyota dealership that does not offer the customers while they wait any refreshments. We ha More

by decker.john.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Haley, Riggs Jones
Sep 20, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback. We're glad to hear that you find our service good. We apologize for the lack of refreshments available while you wait. We appreciate your comments and will consider them as we evaluate how to enhance our customer experience. Your input helps us improve, and we hope to provide a more accommodating environment on your next visit.

September 13, 2024

Wonderful service. Everything was explained thoroughly. All questions were answered satisfactory. Work was done within a decent time limit. More

by Ppcomer795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 15, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 10, 2024

I travel for work and broke down in a nearby town. I was able to have my vehicle towed to their location and diagnosed within a couple of hours. I was sent a video of the issues and the estimate. The More

by rstrawter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Sep 13, 2024 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about Tim. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 09, 2024

Good customer service. Let you know what is going on with your car. Good deal More

by k49smith8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hart, Jerry McIntosh, Laura Driscoll
Sep 11, 2024 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Got my car change oil today. Mr Tim Fox was the one who tales care of me. Excellent service More

by mclamuhoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Sep 11, 2024 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

Tim Fox walked us through the whole process with his thoroughness and kindness. Thank you Tim. More

by bmaher416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Sep 10, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff Tim to be so supportive during your experience here at Toyota of Rock Hill. Thank you again for the great review!

September 08, 2024

Excellent service every time! Always keeping you up to date on the service. Very clean facilities! More

by loweryl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Sep 09, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 07, 2024

Rock hill Toyota service always provides great service on my 3 Toyotas, which have over total 525,000 miles. David Bowles has been my service advisor over 15 years. Thank you David and Rock Hill Toyota More

by Ty Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Sep 09, 2024 -

Toyota of Rock Hill responded

Hi Ty, we are very happy David Bowles could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2024

Toyota of Rock Hill was professional and courteous in every way. Check in was easy, the associate was genuinely friendly, they communicated regularly throughout the time my car was with them, and my ride More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Sep 09, 2024 -

Toyota of Rock Hill responded

Hi Greg, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2024

Upon arrival, there were quickly checking in the customers. I experienced great service and friendly staff. More

by juliemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 09, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

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