Toyota of Rock Hill

Felt rushed at the end and had to ask for explanation of a bill of 1400.,00 dollars. I had do the calling and no one reached out to me to discuss the price or if there were other options to wait, do partial a bill of 1400.,00 dollars. I had do the calling and no one reached out to me to discuss the price or if there were other options to wait, do partially or finance. Brand new battery was bad and I was charged for replacement until I brought to the service department attention and then they gave me credit. Technician are always extremely busy and can’t give proper attention to customers because continual distractions in a chaotic overworked environment. More staff is definitely needed. Free car washes never seem to be offered anymore. Technicians are so overbooked that they can’t give proper attention to customers for calling, feedback and explanation or services and prices. 1400.00 bill cleaned out my savings and I had no warning that it was costing that much for services done. More

Brandy was so polite and helpful. It was a great experience. Ty I will be back soon It was a great experience. Ty I will be back soon More

Great service today. The problem I came in with was fixed. Thanks for getting me in and out at the right time. The problem I came in with was fixed. Thanks for getting me in and out at the right time. More

Ray is great! He had my car in and out while I waited on it. Super helpful! He had my car in and out while I waited on it. Super helpful! More

Always a simple process getting my vehicle serviced at Toyota of Rock Hill. No high pressure sales tactics. Great service and pleasant waiting area. Toyota of Rock Hill. No high pressure sales tactics. Great service and pleasant waiting area. More

Austin was amazing. I will definitely be asking for him again. He was very informative and very friendly. I will definitely be asking for him again. He was very informative and very friendly. More

Every time I go to this dealership, it’s a disorganized mess. I’m always told it’ll be an hour, and after 3 hours, I still hear nothing. I only ever get tire rotations and oil changes. Why is it taking nea mess. I’m always told it’ll be an hour, and after 3 hours, I still hear nothing. I only ever get tire rotations and oil changes. Why is it taking nearly 4 hours to do all of that? On top of that, the service manager couldn’t get a hold of anyone working on my car on the phone. I had to tell the service manager to get off his chair, and physically check where my advisor was. I will not be going back to this dealership. It’s always a nightmare. More

Toyota of Rock Hill is always in its game when I get my car serviced. The Team is professional and make the visit a pleasant one! They also have a great sales Team! I highly recommend them for your next car serviced. The Team is professional and make the visit a pleasant one! They also have a great sales Team! I highly recommend them for your next purchase or if you just need excellent Service!! More

The price that I had to pay was actually less than the estimate The service writer was helpful and friendly estimate The service writer was helpful and friendly More

Love the upfront pricing and the video of the tech showing the code reader and explaining everything to me where I could see and how simple it was to approve the work. This was so great I wish more ha showing the code reader and explaining everything to me where I could see and how simple it was to approve the work. This was so great I wish more had this!! More