
Toyota of Rock Hill
Rock Hill, SC
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Business practices Good work, high shop rate, sometimes try to sell work only marginally needed. Buyer beware of suggested repairs. Long time customer. Good to excellen Good work, high shop rate, sometimes try to sell work only marginally needed. Buyer beware of suggested repairs. Long time customer. Good to excellent Service manager More
Tim Fox understands service. He has always gone above and beyond expectations. Under promises and over delivers. That’s the way it’s done. Sometimes people want to over promise and under deliver but not Tim. beyond expectations. Under promises and over delivers. That’s the way it’s done. Sometimes people want to over promise and under deliver but not Tim. A man of character. Thanks Tim. More
Scheduled an oil change appt over the phone and let them know I had the $29.95 coupon for my 2015 Highlander Limited. When I dropped off my vehicle, I mentioned the coupon again and that I only needed an oi know I had the $29.95 coupon for my 2015 Highlander Limited. When I dropped off my vehicle, I mentioned the coupon again and that I only needed an oil change. After waiting 2 hrs for just an oil change, at checkout my bill was $60. I reminded her that I had the coupon, well actually 2 coupons that both stated $29.95 for an oil change. She said that is for 5 quarts and my car needed a little more than 6 quarts (6.4 to be exact). She redid the "math" and gave me an extra $6 bucks off. My total was now $56. I am totally fine with paying for what I receive, but don't send out coupons if you don't honor them. No where on my coupons did it state 5 quarts max. It seems to me that for the additional 1.4 quarts of oil costing an additional $26 bucks is a little steep! More
We were BLESSED with a free oil and filter change.They We were BLESSED with a free oil and filter change. They did the seat belt recall at the same time Friendly people They still served coffee and tea We were BLESSED with a free oil and filter change. They did the seat belt recall at the same time Friendly people They still served coffee and tea. Thank you for the BLESSED BLESSINGS . More
RockHill Toyota service over the past 12 years have never done me wrong. Always great service, great coupons along with fair pricing and great employees! Drive Toyota and be happy done me wrong. Always great service, great coupons along with fair pricing and great employees! Drive Toyota and be happy More
This dealership is awesome. Have had dealings with the service and sales departments. They are top notch. They are so authentic. Love Toyota products. Felix Collins is the bomb.i knew from 5 years ago whe service and sales departments. They are top notch. They are so authentic. Love Toyota products. Felix Collins is the bomb.i knew from 5 years ago when he sold my friend a car that when I was ready to buy he was going to be my sales guy. The best sales experience ever!! More
Toyota of Rock Hill is awesome and should be a teacher to some of the other dealerships and service departments in and around the Charlotte area! We had a 4Runner for 7 years and it had 170,000 miles on it some of the other dealerships and service departments in and around the Charlotte area! We had a 4Runner for 7 years and it had 170,000 miles on it, you would never know it though. It still ride wonderfully and because we took it to Toyota for service. More
Made my appointment online. The service department rep was friendly, quick, and efficient when I arrived. There was brief questioning of my needs with one suggestion based on my mileage. Throughout the was friendly, quick, and efficient when I arrived. There was brief questioning of my needs with one suggestion based on my mileage. Throughout the process I was informed on the status of my service. I was immediately contacted when the service was completed. The staff was very friendly and accommodating. when I picked up my vehicle. I’ve only driven a few miles but I am pleased thus far. More
Purchased a used Venza this week from Rock Hill Toyota. Scott Hendricks was my sales person. Scott made this process so easy and a delightful experience. I can highly recommend Scott. He will get the jo Scott Hendricks was my sales person. Scott made this process so easy and a delightful experience. I can highly recommend Scott. He will get the job done and you will drive away a happy and satisfied buyer! More