Toyota of Rock Hill

Satifaction Toyota On December 30th, I made a decision to purchase an Avalon. Since I owned two Toyotas I decided to trade one. I visited the Toyota Dealership in Roc On December 30th, I made a decision to purchase an Avalon. Since I owned two Toyotas I decided to trade one. I visited the Toyota Dealership in Rock Hill, SC and met Kyle Smith and told him of my interest. I told him that I would not 'dicker' with him, that I wanted his best price and would go to another Dealership to see how competitive he was. After meeting with him and having checked the prices 'On Line' I made a decision not to go anywhere else. I was then introduced to Felix Collins, one of the best Sales Consultants that I have ever dealt with. Felix spent a tremendous amount of time answering all of my questions. Later I brought my wife out to look at the car and Felix was most gracious in answering all of our questions until we felt comfortable. When I decided to purchase the Avalon, Felix completed all of the paper work and went far beyond the expected and contacted my Insurance Company and handled all of th otherr incidentals. I cannot say enough about the time and energy that was given to us by Felix. I have recommended him to several of my friends. Felix has also called several times to see if all was well and if we had questions. I am amazed at his follow through .Carlton Heustess More

best car purchase experience I have had i had contacted RH Toyota by internet and received a response from Felix Collins quickly. I went by when I had time and met Felix and he got my car ap i had contacted RH Toyota by internet and received a response from Felix Collins quickly. I went by when I had time and met Felix and he got my car appraised right then and made me an offer that I had hoped to receive but expected some haggling back and forth. I know RH Toyota would deal with me because I have now purchased two personal cars from them and this is the third Camry Hybrid I have purchased as a Church owned vehicle. Felix was friendly, knew his trade well and the overall experience was great. I felt we got a very good deal on our trade and on the new car price. They even got me the color I liked by bringing it in from another dealer. Thanks Felix Collins for a good experience; Pastor Jim Parrish More

Amazing Didn't know car buying could be a good experience, Bill Patterson and the crew at Toyota of Rock Hill were awesome. Very professional, knowledgeable a Didn't know car buying could be a good experience, Bill Patterson and the crew at Toyota of Rock Hill were awesome. Very professional, knowledgeable and made you feel at home. More

Purchase of a new Avalon My husband and I took our Camry to a North Carolina Toyota for maintenance. We noticed the dealership was advertising incentives; we inquire about the My husband and I took our Camry to a North Carolina Toyota for maintenance. We noticed the dealership was advertising incentives; we inquire about the Camry's and Avalon's. We have owned only Toyota cars over the past 25 years. However, after talking with multiple people and salesmen, we couldn't find the car we were interested in purchasing. We visited the dealership three times and was unable to complete a deal, that we were comfortable enough to sign the dotted line. It was lengthy negotiations and every car had different features. At one point, we consider checking other dealerships other than Toyota. First, we contacted other Toyota dealerships, to check if they had the models, colors and features we wanted. We drove to South Carolina and met Bill Patterson, he was professional, efficient and we never felt pressured. We are educated buyers and know what we are looking to purchase. He knew exactly what we were looking for and how to seal the deal with my husband. We love the new car and thanks to Bill we will stay with Toyota. I would highly recommend asking for him. It was worth the drive to Rock Hill Toyota !! More

No Hassle We spent a month searching for a car. Toyota of Rock Hill was the first and last one we visited. We had bad experiences with other dealers because of We spent a month searching for a car. Toyota of Rock Hill was the first and last one we visited. We had bad experiences with other dealers because of the system of the salesman calling in a supervisor or sales manager who treated us shabbily, telling us in effect that the model or the price we wanted was not possible. . At Toyota of Rock Hill we dealt with Bill Patterson until the payment stage. We prefer that procedure. More

AWESOME! After having a Tacoma sold out from under us while negotiating at Toyota of North Charlotte, we turned to Rock Hill Toyota . Kelsey Cash is absolute After having a Tacoma sold out from under us while negotiating at Toyota of North Charlotte, we turned to Rock Hill Toyota . Kelsey Cash is absolutely awesome!!!!!. He turned a bad car buying experience into a pleasurable, easy deal! Rock Hill Toyota definitely values the customer and does everything they possibly can to make a deal work. Thanks Kelsey and the Rock Hill support team! More

They ACTUALLY Listened to me! I drove from Mooresville to the dealership because they had the car I wanted, got me pre-approved BEFORE driving there AND gave me the monthly cost fo I drove from Mooresville to the dealership because they had the car I wanted, got me pre-approved BEFORE driving there AND gave me the monthly cost for just the car, without all of the extras. I had asked for the same thing 3 times at Toyota of North Charlotte and they would not give me a barebones price until adding 2% to my finance rate for not purchasing any of the extras. The rate I received from Toyota of Rock Hill was 3% less than what North Charlotte was going to charge me too! FAST, FRIENDLY and WORTH THE DRIVE! More

excellent customer service Happy with the service we received and satisfied with our purchase. Met Jerry by chance the day we went in looking for a car. He was kind and patient. Happy with the service we received and satisfied with our purchase. Met Jerry by chance the day we went in looking for a car. He was kind and patient. Answered all our questions and was upfront and informative. We left with a great car at a great price and With a great experience. More

Fantastic!!! We bought a Chevrolet Spark here and had a wonderful experience. The staff is great. Everything went smooth and fast. Jerry McIntosh and Tim Abrams we We bought a Chevrolet Spark here and had a wonderful experience. The staff is great. Everything went smooth and fast. Jerry McIntosh and Tim Abrams were very knowledgeable and friendly. Definitely will recommend Toyota of Rock Hill to family and friends! More

I would go back for a 3rd car I bought a new Toyota in 2011 from Kelsey Cash. I had been to a few dealers in the area. No one was taking me seriously. I thought I would try Toyo I bought a new Toyota in 2011 from Kelsey Cash. I had been to a few dealers in the area. No one was taking me seriously. I thought I would try Toyota too since I had not yet entered their lot. I met Kelsey Cash, and this was finally when I felt someone was listening and taking me at my word and treating me like a valued customer. I bought a new Toyota that day. Fastforward to 2014, I returned and contacted Kelsey Cash again. Why not return to where I had received respectful and excellent service? He was there to again provide the excellent service. Again, listening, working hard to find a good fit for my purposes and my budget. He did not hassle me in any way and simply was there to facilitate and accommodate as best he could. The 2nd experience was even better than the 1st experience. I highly recommend this dealer. The finance person, Terrence (didn't get last name) also was excellent in every way and the paperwork was a painless procedure. Thank you Terrence. These 2 Toyota employees are the reason people will go back. More