
Toyota of Rock Hill
Rock Hill, SC
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Bill offered several options in my search for a used car. I appreciated his professional persistence, although i could not find the car a really wanted. All the associates he engaged were both professional I appreciated his professional persistence, although i could not find the car a really wanted. All the associates he engaged were both professional and helpful. I will definitely consider your dealership on my next purchase. Bob Kyle More
I was called by Bill Patterson regarding trading in my 2011 Toyota Avalon on a 2014 model. I made an appointment and met with Bill who explained all the featuresof the new car. His knowledge and expertis 2011 Toyota Avalon on a 2014 model. I made an appointment and met with Bill who explained all the featuresof the new car. His knowledge and expertise convinced me to purchase a new 2014 Avalon. I was appreciative of the respect I was given and am delighted with my new Avalon. More
Had an issue with my steering column in my 2010 Avalon. It was making a "clicking" noise at low speeds. The fix based on the initial diagnosis was quite expensive. I was told a much less expensive fix, no It was making a "clicking" noise at low speeds. The fix based on the initial diagnosis was quite expensive. I was told a much less expensive fix, not yet authorized by Toyota, may be available. It was recommended I wait for the authorization since the problem was not immediately dangerous. I wrote the Toyota service mgr and cc'd my service advisor asking that they escalate the issue within Toyota because it seemed to me that a steering column issue is potentially VERY serious. Evidently they did just as I requested and provided the expensive fix at no charge to me as a "goodwill service". The bottom line is: they did the right thing by escalating an issue within Toyota and gaining approvals to fix the problem before it became a headline in the news resulting in injury and recalls. More
From our first meeting with Mr.Lewis he was extremely helpful. He determined what we were looking for, and found us the perfect car at a great price. We are enjoying our new used car, which he picked o helpful. He determined what we were looking for, and found us the perfect car at a great price. We are enjoying our new used car, which he picked out from the inventory for us. It fits our needs perfectly. More
I am a senior citizen who has purchased more than a few cars over the years. This was one of the most pleasurable car buying experiences ever. Mr. Lewis in sales and Mr. Abrams in the finance department li cars over the years. This was one of the most pleasurable car buying experiences ever. Mr. Lewis in sales and Mr. Abrams in the finance department listened to my needs, and were very professional in every aspect of the sales process, from finding me the right vehicle to making sure that I understood all of the controls and gadgets. And the price was right. I would highly recommend these gentlemen and this dealership. Thank you. More
My husband was persisitant about a new vehicle. He started shopping in November and was totally impressed with the Toytota and Jason N professionalism. I was also impressed with the fact that once I started shopping in November and was totally impressed with the Toytota and Jason N professionalism. I was also impressed with the fact that once I told Jason what we can an can not do... he did his best to look over the lot and work in the budget. Yes, we got a used 2008 Tacoma, but it looks brand new, and my husband thinks he now has a new baby... Jason really went out on the limb to please my husband, and T in Finance was super amazing and understanding. Offering the GAP insurance was a deal, and a true relief with a used vehicle. Thanks Guys!!! More
My complete experience, from beginning to end, with Toyota of Rock Hill, was outstanding. The price of my vehicle was extremely competitive with nearby Toyota dealerships, and my salesperson, Felix C Toyota of Rock Hill, was outstanding. The price of my vehicle was extremely competitive with nearby Toyota dealerships, and my salesperson, Felix Collins, was outstanding. They were very understanding of my difficult situation I was in, and they were more than willing to help me out. I was extremely pleased with the entire experience! They were organized, and there was never any pressure! I highly recommend this dealership!!! More
I went to Toyota of Rock Hill to purchase a used Nissan Rogue. I met Jody Sexton and he immediately made me feel welcomed and comfortable. We went for a test drive and when we got back we immediately sta Rogue. I met Jody Sexton and he immediately made me feel welcomed and comfortable. We went for a test drive and when we got back we immediately started discussing options for purchasing the car and getting out of my current leased Toyota. The entire process was easy, comofortable, and quick. I would definitely tell friends and family members to give Jody a call and check out Toyota of Rock Hill when looking for a new or pre-owned vehicle! More
This was the best car buying experience we've ever had. period. We started at Dick Dyer in Columbia and they were the absolute worst. When we went to Rock Hill Toyota the entire atmosphere was much be had. period. We started at Dick Dyer in Columbia and they were the absolute worst. When we went to Rock Hill Toyota the entire atmosphere was much better, more professional, friendlier, etc. No pressure, answered all of our questions quickly and clearly, explained all of our options, competitive pricing. Will definitely go back and tell our friends...Thanks! More
Very impressed with knowledge and professionalisms of Danny. He took me to service department and showed me the problem and went over the problem completely.marge rogers Danny. He took me to service department and showed me the problem and went over the problem completely.marge rogers More