Toyota of Rock Hill

Both individuals were knowledgeable and most agreeable. This transaction was the most enjoyable and relaxing car buying experience in over 40 years. Outstanding service and stimulating chit-chat among the This transaction was the most enjoyable and relaxing car buying experience in over 40 years. Outstanding service and stimulating chit-chat among the vets. More

Both of these guys were very knowledgable. Jerry was my salesman and explained everything about our new Prius and was very helpful in answering the questions we had. Brian was our business manager and was salesman and explained everything about our new Prius and was very helpful in answering the questions we had. Brian was our business manager and was very thorough in explaining the after purchase aspects such as Resistall, the warranty, etc. I would definitely use this dealership again for future purchases. And I will continue to have my Tundra, and now my Prius, serviced at this dealership. More

Brian was very helpful, personable, and friendly. He made us feel at ease and was very down to earth. He was the most helpful out of all the associates I dealt with. us feel at ease and was very down to earth. He was the most helpful out of all the associates I dealt with. More

I located the 2007 Highlander on Auto Trader.com. I called and made an appointment at Toyota of Rock Hill for Tuesday 1/10/12 at 6:15PM. The Auto Trader map info sent me to the old Toyota dealer locati called and made an appointment at Toyota of Rock Hill for Tuesday 1/10/12 at 6:15PM. The Auto Trader map info sent me to the old Toyota dealer location. I called and canceled my appt. and returned to my home in Inman, S.C. The next morning I got a call from Tom Cook at Toyota of Rock Hill, got good directions and met with Tom at 5:00PM on Wednesday 1/11/12. I drove the Highlander and negotiated a fair trade in and price difference and purchased the Highlander. The finance director Brian Ward did a great job explaining all the paperwork and extended maintenance package. Both Tom and Brian were great and very professional. By the way Tom, thanks for the card. More

Sale manager outright lied to me. Told me they could beat my credit union interest rate, but it was 6.5% higher than what I would have gotten at my CU. They also screwed up the registration on the car beat my credit union interest rate, but it was 6.5% higher than what I would have gotten at my CU. They also screwed up the registration on the car I bought and somehow managed to screw up the registration on my other car that had nothing to do with the sale, they could not seem to fix it and I had to go to the DMV myself and fix it, nor would they refund the fees they charged me to handle the registration. I thought I was getting a good price on the car, but later found that untrue when they added on all kinds of fee etc at the close of the sale. I've bought 20 or so cars in all my years some from private sellers and some from dealers. I can say this was the worst experience I ever had with a dealership. After they get your signature on the sale, you are dirt to them. More

This was the best car buying expierience I have ever had. David Hart and his team made a normally long and agrivating purchase a very pleasurable one. There was no "haggeling back and fourth. They were ve David Hart and his team made a normally long and agrivating purchase a very pleasurable one. There was no "haggeling back and fourth. They were very considerate of my time, I was in and out in no time. I would definatley recomend purchasing your next vehicle from Toyota of Rock Hill. More

I purchased my first Toyota in May(Certified '09 Corolla). The whole experience was great!! Completely hassle free!! Friendly staff!! I couldn't be happier with my Corolla!! I just took it for 1st o Corolla). The whole experience was great!! Completely hassle free!! Friendly staff!! I couldn't be happier with my Corolla!! I just took it for 1st oil change & tire rotation at the new location & that was also a good experience... I highly recommend Toyota of Rock Hill!! More

After looking for several months,I found my dream car at the this dealership, but was told I could not test drive because they needed to fix something first. They said I could just buy it without test-driv the this dealership, but was told I could not test drive because they needed to fix something first. They said I could just buy it without test-driving and I told them that was not an option for me. I filled out all the necessary paperwork on the car, had a co-signer fill out all the necessary paperwork and they said "don't worry we know how great it is when you finally find the car you want and we will make sure to call you as soon as it's ready to test-drive." "We want you to tell all your friends about your great experience with us" Instead they called me the NEXT DAY to tell me that they sold the car to someone else! I am NOT HAPPY with this dealership. I will not be back to purchase another car from them and I would not recommend it to anyone else. More

Very friendly and professional in helping us with purchase of a new car. Our trade in was priced above what we expected and there were no hidden surprises or costs in the price of the car. We purch purchase of a new car. Our trade in was priced above what we expected and there were no hidden surprises or costs in the price of the car. We purchased what we wanted at the expected price. More

Over the last 5 years I have received excellent service. Both David B and Holly have been friendly, honest and efficient in handling my service needs. I highly recommend this dealership. I trust the servi Both David B and Holly have been friendly, honest and efficient in handling my service needs. I highly recommend this dealership. I trust the service quality and have only had trouble when I have not used Toyota Service. More