Toyota of Rock Hill

Had an issue with my steering column in my 2010 Avalon. It was making a "clicking" noise at low speeds. The fix based on the initial diagnosis was quite expensive. I was told a much less expensive fix, no It was making a "clicking" noise at low speeds. The fix based on the initial diagnosis was quite expensive. I was told a much less expensive fix, not yet authorized by Toyota, may be available. It was recommended I wait for the authorization since the problem was not immediately dangerous. I wrote the Toyota service mgr and cc'd my service advisor asking that they escalate the issue within Toyota because it seemed to me that a steering column issue is potentially VERY serious. Evidently they did just as I requested and provided the expensive fix at no charge to me as a "goodwill service". The bottom line is: they did the right thing by escalating an issue within Toyota and gaining approvals to fix the problem before it became a headline in the news resulting in injury and recalls. More

I am a senior citizen who has purchased more than a few cars over the years. This was one of the most pleasurable car buying experiences ever. Mr. Lewis in sales and Mr. Abrams in the finance department li cars over the years. This was one of the most pleasurable car buying experiences ever. Mr. Lewis in sales and Mr. Abrams in the finance department listened to my needs, and were very professional in every aspect of the sales process, from finding me the right vehicle to making sure that I understood all of the controls and gadgets. And the price was right. I would highly recommend these gentlemen and this dealership. Thank you. More

From our first meeting with Mr.Lewis he was extremely helpful. He determined what we were looking for, and found us the perfect car at a great price. We are enjoying our new used car, which he picked o helpful. He determined what we were looking for, and found us the perfect car at a great price. We are enjoying our new used car, which he picked out from the inventory for us. It fits our needs perfectly. More

My husband was persisitant about a new vehicle. He started shopping in November and was totally impressed with the Toytota and Jason N professionalism. I was also impressed with the fact that once I started shopping in November and was totally impressed with the Toytota and Jason N professionalism. I was also impressed with the fact that once I told Jason what we can an can not do... he did his best to look over the lot and work in the budget. Yes, we got a used 2008 Tacoma, but it looks brand new, and my husband thinks he now has a new baby... Jason really went out on the limb to please my husband, and T in Finance was super amazing and understanding. Offering the GAP insurance was a deal, and a true relief with a used vehicle. Thanks Guys!!! More

My complete experience, from beginning to end, with Toyota of Rock Hill, was outstanding. The price of my vehicle was extremely competitive with nearby Toyota dealerships, and my salesperson, Felix C Toyota of Rock Hill, was outstanding. The price of my vehicle was extremely competitive with nearby Toyota dealerships, and my salesperson, Felix Collins, was outstanding. They were very understanding of my difficult situation I was in, and they were more than willing to help me out. I was extremely pleased with the entire experience! They were organized, and there was never any pressure! I highly recommend this dealership!!! More

I went to Toyota of Rock Hill to purchase a used Nissan Rogue. I met Jody Sexton and he immediately made me feel welcomed and comfortable. We went for a test drive and when we got back we immediately sta Rogue. I met Jody Sexton and he immediately made me feel welcomed and comfortable. We went for a test drive and when we got back we immediately started discussing options for purchasing the car and getting out of my current leased Toyota. The entire process was easy, comofortable, and quick. I would definitely tell friends and family members to give Jody a call and check out Toyota of Rock Hill when looking for a new or pre-owned vehicle! More

This was the best car buying experience we've ever had. period. We started at Dick Dyer in Columbia and they were the absolute worst. When we went to Rock Hill Toyota the entire atmosphere was much be had. period. We started at Dick Dyer in Columbia and they were the absolute worst. When we went to Rock Hill Toyota the entire atmosphere was much better, more professional, friendlier, etc. No pressure, answered all of our questions quickly and clearly, explained all of our options, competitive pricing. Will definitely go back and tell our friends...Thanks! More

Very impressed with knowledge and professionalisms of Danny. He took me to service department and showed me the problem and went over the problem completely.marge rogers Danny. He took me to service department and showed me the problem and went over the problem completely.marge rogers More

Mr. Andrew and Mr. Abrahm both were very friendly and patient with my family and I during our process of browsing and deciding to purchase in the wee hours of the night. Both individuals did not exhibit patient with my family and I during our process of browsing and deciding to purchase in the wee hours of the night. Both individuals did not exhibit commission breath syndrome or haste to get us to make a decision so they can go home for the evening. There was no pressure nor overly excited behavior that says "I'm going to get you sucker". I appreciated this experience because it made me feel at home and comfortable to spend my money. I have visited other dealerships that was the totally opposite of Rock Hill Toyota and it disgusted me. Oh how refreshing it was to enter into an establishment where the customer was truly put first. Thank you guys for the great experience!! More

Jody made the buying experience very easy. I hate the games that dealers play and there was none of that. I told him what I was looking for and he showed me what would meet my needs without pushing me i games that dealers play and there was none of that. I told him what I was looking for and he showed me what would meet my needs without pushing me into a higher end model. this is why I have given him the top rating. Hope to continue working with Jody in the future. Great Job Jody. More