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Toyota of Rock Hill

Rock Hill, SC

4.6
1,449 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,449 reviews

March 13, 2025

Was told to wait 3 hours for safety recall. Was told 2 and a half hours into wait that they did not have the supplies and was only able to do what was not covered by Toyota care costing me $100 More

by mesabee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David bowles
Mar 16, 2025 -

Toyota of Rock Hill responded

Hi Mesabee, we apologize for the extremely disappointing experience you had in service. Your time is valuable, and we understand your frustration with the lack of attention. This is not the level of service we expect our customers to receive. We appreciate you bringing this to our attention and will use this feedback to improve our processes. If you would like to discuss your experience further, please don't hesitate to reach out to our General Manager at solszewski@advantagecars.com. .

March 12, 2025

Great service, great technicians who really know what they’re doing. Only place I will take my vehicles to get alignments because they are the only people I know of who can get everything dialed in perfe More

by Colby B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryler Amick, Matthew Jarrett
Mar 15, 2025 -

Toyota of Rock Hill responded

Hi, thank you so much for your positive comments about Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!

March 10, 2025

Dealership is clean. Could use a few more seats in the common areas for waiting customers. Time spent is usually 1 to 1.5 hours which is typical. More

by esksabon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback and letting us know how we can improve. We hope you will consider us again in the future. Take care.

March 10, 2025

I purchased my 2020 Toyota Tundra from Rock Hill Toyota and have done all my services there with no complaints. More

by alexmcruz177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

The staff is easy to talk to. They are thorough and respond to your concerns in a timely manner. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox, Service Advisor and tech who's name I can't recall, but he was awesome
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Highly professional and friendly staff, I definitely recommend the services of Toyota of Rock Hill to everyone who, like me, enjoys the pleasure of driving a Toyota car More

by pradojiksy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Excellent service! Waited for completion of servicing, which was finished on time. Friendly team. Good experience. More

by Duhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailey
Mar 13, 2025 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

Tim Fox is the best in service! My long time go to guy for service! More

by Joepoe5146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Mar 13, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with Tim! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2025

Great service and first contact. 1 2 3 4 5 6 7 8 9 10 11 More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 12, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 09, 2025

Great service! On time delivery my car was ready at the scheduled time. I will keep going back. More

by Jess
Recommend Dealer
Yes
Employees Worked With
Matthew Jarret
Mar 12, 2025 -

Toyota of Rock Hill responded

Hi Jess, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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